# Alex Kitchen > Senior Software Engineer | ex-Adyen | Wharton Location: United States, United States Profile: https://flows.cv/alexkitchen Highly experienced Senior Software Engineer with 9 years of building scalable applications. Equally passionate about understanding the business and delivering technically robust solutions, I thrive in roles where I can own projects end-to-end. Known for refusal to let job titles or defined roles limit my impact, I jump in wherever needed—whether it’s tackling unfamiliar codebases, bridging gaps between teams, or improving operational processes. ## Work Experience ### Senior Software Engineer @ OpenBorder Jan 2023 – Jan 2025 | Amsterdam, North Holland, Netherlands - Designed and implemented a full-stack Returns Service handling return requests, shopper communication (emails), Amazon + internal OMS updates, refund logic, and warehouse tracking; led frontend engineers on React-based return portal and ops UI - Enhanced Java-based Order Management System (OMS) by improving observability, error handling, and alerting; bridged OMS with TypeScript microservices to provide system-wide visibility and support cross-service projects - Resolved systemic billing issues by collaborating with the Data team to identify root causes of miscalculated fees; streamlined processes to cut billing efforts from weeks to days and built a new Node.js billing service with Stripe and Adyen integrations - Extended role-based access control (RBAC) to support brand vs. global roles by updating backend decorator logic and ensuring authorization was consistently applied across services. Led frontend engineers to enforce role restrictions in the portal UI, making the platform merchant-ready and preventing cross-client data exposure. ### Supply Chain Engineering Team Lead @ Pangaea Jan 2022 – Jan 2023 | Amsterdam, North Holland, Netherlands Managed 3 engineers and partnered with Product to scope and deliver supply chain initiatives, improving inventory accuracy and fulfillment reliability ### Senior Software Engineer @ Pangaea Jan 2021 – Jan 2023 | Amsterdam, North Holland, Netherlands - Acted as an internal consultant to the Checkout team, leveraging prior payments experience to improve Adyen and Stripe integrations, identifying misconfigurations in 3DS that increased authorization rates by ~10%, and leading efforts to capture key payment data and visualize auth performance to drive further optimization - Played a key role on the Supply Chain team, working across front-end (React, TypeScript) and back-end (Node.js, TypeScript) systems to deliver cohesive, reliable user experiences - Integrated with 3PLs and implemented solutions, improving inventory accuracy and operational efficiency ### KYC - Senior Java Developer @ Adyen Jan 2019 – Jan 2021 | Amsterdam, North Holland Province, Netherlands - Designed and implemented the party-screening check flow (sanctions, PEP, criminal lists), including recurring scans on all legal entities during onboarding, updates, and scheduled re-checks; added escalation handling and greenlisting logic to minimize false positives while maintaining compliance - Optimized the n-gram fuzzy-matching algorithm by debugging and tuning filters to reduce manual review workload without sacrificing detection accuracy - Contributed to Adyen’s KYC platform, which scaled from <1M to 11M+ daily checks, delivering features and fixes within a compliance-critical workflow ### Head of Developer Onboarding @ Adyen Jan 2018 – Jan 2021 - Built the entire onboarding process for engineers at Adyen. Onboarding between 10-20 Engineers each month - Created and organized introduction sessions and deep dive sessions on our way of developing, our architecture, and our tools (many of which were built in house) - Managed our mentorship program to ensure new engineers had a smooth first few months ### Local Payment Methods - Java Software Developer @ Adyen Jan 2017 – Jan 2019 - Built and maintained integrations with global payment methods and acquirers across e-commerce and POS flows (authorization, refunds, settlement, notifications) - Acted as senior code reviewer and interviewer, reviewing cross-team Java changes and conducting cultural/technical interviews for developer hires ### Software Engineer @ Horizons School of Technology Jan 2016 – Jan 2016 | Philadelphia, PA Horizons School of Technology is an immersive software engineering and entreupreneurship program. For the first 6 weeks, I learned coding skills such as HTML5, CSS3, and Node.js. In the last 6 weeks I worked on building the website for a Philadelphia based start-up. ### Production Intern @ Jack Morton Worldwide Jan 2015 – Jan 2015 | New York, New York Jack Morton is a brand experience marketing firm consulting for clients in sectors such as pharmaceutical, technology, and consumer industries. ### Wrangler @ Mountain Sky Guest Ranch Jan 2013 – Jan 2014 | Emigrant, Montana A AAA four diamond property providing exceptional guest services to families and corporate groups. ### Founder @ Event Planning Jan 2013 – Jan 2014 | Philadelphia, PA Entreuprenerial business involving organizing and bartending for themed parties. ## Education ### Concentration in Finance and Minor in Computer Science The Wharton School Jan 2012 – Jan 2016 ## Contact & Social - LinkedIn: https://linkedin.com/in/alex-kitchen-b688b5a4 --- Source: https://flows.cv/alexkitchen JSON Resume: https://flows.cv/alexkitchen/resume.json Last updated: 2026-03-22