# Alex M.

> Head of Engineering at Solidroad

Location: San Francisco, California, United States
Profile: https://flows.cv/alexm2

Founding Engineer @ Solidroad - The AI QA & training platform that reviews and improves 100% of your customer conversations

Previously 7 years @ Intercom building the world's best customer support platform

Moved to get closer to product and customers again. 

Helping companies like ActiveCampaign, Brown & Brown and Podium elevate their Customer Experience programs.

## Work Experience
### Founding Engineer @ Solidroad
Jan 2023 – Present

### Engineering Manager @ Intercom
Jan 2021 – Jan 2023

### Senior Product Engineer @ Intercom
Jan 2020 – Jan 2021

### Product Engineer @ Intercom
Jan 2016 – Jan 2020

### Student @ Trinity College Dublin
Jan 2012 – Jan 2016

### Engineering Intern @ Intercom
Jan 2016 – Jan 2016

### Web Developer @ UniTuition
Jan 2015 – Jan 2016

### Intern @ Radical
Jan 2014 – Jan 2014
- Creative Technology intern


## Education
### Bachelor's degree in Computer Science and Business
Trinity College Dublin

### Catholic University School


## Contact & Social
- LinkedIn: https://linkedin.com/in/mooneya
- Website: https://solidroad.com

---
Source: https://flows.cv/alexm2
JSON Resume: https://flows.cv/alexm2/resume.json
Last updated: 2026-04-05