• Shared practical experience to inspire, guide, and mentor 150+ students.

• Encouraged design thinking and innovation among students who worked on 15+ products

with a 300M+ user base combined.

• Enabled students to address real-world challenges using research, storytelling, and UI

mockups while enhancing their communication and collaboration skills.

• Managed design for high-impact, consumer-facing features in a complex multi-platform

SaaS product and set the product design strategy to address customer needs, business

objectives, and accessibility.

• Influenced and led design for product monetization, achieving a 20% m2m increase in GPV.

• Owned design for a cross-platform social product, ensured design solutions were

accessible, localized for 40+ languages, and tailored for international users.

• Developed a new user experience that boosted Engagement Rate from 9.4% to 15.8%.

• Crafted an onboarding experience leading to a 24% boost in the main KPI in 2 months.

• Optimized talent acquisition and conducted 100+ interviews as a hiring design manager.

• Worked closely with technical and design teams to create design solutions based on user

insights and business needs.

• Managed design specifications and built user flows, wireframes, and user interface

mockups/prototypes.

• Managed 2 UX designers in creating design concepts for ideation and user research.

• Led service design processes for MasterCard's ML-based engagement products from

scratch in close collaboration with a cross-functional team.

• Reduced market entry time by over 20% by establishing an efficient service design process

and collecting user feedback.

• Facilitated development and expansion of a design system and UI specifications using

Figma, Sketch, Abstract, and Confluence.

• Guided a design system and revamped user flows for complex marketing automation

solutions to an international client base of 3,500+ brands.

• Identified high-impact opportunities to introduce an enhanced design skill matrix that

helped mentor fellow designers.

• Led cross-departmental collaborations for Finance and Energy sector clients.

• Drove cutting-edge solutions in the Energy sector, boosting operational completion rate from 83.4% to 97.1%.

• Launched UX initiatives for the intranet, achieving a 40% increase in SUM rates for employee management.

• Managed stakeholder alignments on project goals; delivered user flows, journey maps, wireframes, mockups, prototypes, and UX specifications.