# Alex Shiau

> Product Designer @ Grammarly

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/alexshiau

www.alexshiau.com

I'm a product designer with a background in product and project management. I've had years of experience driving product strategy, aligning cross functional teams, and negotiating priorities in large scale high impact projects. I love simplifying problems, system thinking, and collaborating with others to impact experiences with new depths and delight. 

I have experience in the full end to end design process, design recruiting and interviewing, and increasing design visibility across organizations.

Experienced in:
Product thinking, systems thinking, project management, design systems, user research, user interviews, storytelling, wireframes, prototyping, user flows, low fidelity sketching, engineer handoff, design QA, cross functional alignment, mentoring, interviewing

## Work Experience
### Product Designer @ Grammarly
Jan 2022 – Present
Growth designer focused on team Creation, Expansion, and Retention
-Team feature set up wizard
-True Up billing expansion
-Request to Join expansion feature
-Team homepage

Designer focused on new 0-1 products
-Target audience profiles
-Feedback consolidator

### Senior Product Designer @ Marqeta
Jan 2022 – Jan 2022
Driving design and strategy for the Disputes product area. Created design
roadmaps and prioritization. Delivered large scale high impact solutions that
resulted in:
   • Decrease in rejected disputes by 41%
   • Increase in platform adoption by 161%

### Product Designer @ Marqeta
Jan 2018 – Jan 2021
Marqeta is an innovator in payment cards issuing and transaction processing.

Project lead for the full end to end process from research, to design, to post build QA. Projects include:

   • Brand new end to end Disputes platform
   • Messaging system for Case Resolution
   • Team management dashboard
   • Card art creator
   • Inventory manager

### Product Enhancements @ Macys.com
Jan 2015 – Jan 2018 | San Francisco Bay Area
Product manager and project manager role working with dev/QA teams to deliver 46 site enhancements over 12 months. Other responsibilities included:

•	Navigated stakeholder priorities for high visibility desktop, mobile, and app projects
•	Increased issue resolutions 23% by enhancing processes and resource management
•	Creating user stories to communicate functional criteria for code fixes and enhancements

### Technical Project Manager @ HD Supply Facilities Maintenance
Jan 2011 – Jan 2015 | San Francisco Bay Area
Spearheaded implementation projects for customer integrations. Managed customer calls, timelines, and process improvements.

### Big Brother Mentor @ San Diego Unified School District
Jan 2009 – Jan 2010
Mentored middle school students to provide a positive influence in studies and outlook.


## Education
### BA in Communications, Minor in Management Science
UC San Diego


## Contact & Social
- LinkedIn: https://linkedin.com/in/alexshiau
- Portfolio: https://www.alexshiau.com

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Source: https://flows.cv/alexshiau
JSON Resume: https://flows.cv/alexshiau/resume.json
Last updated: 2026-03-25