# Alex Tsibulya

> Engineering, Gladly Software

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/alextsibulya

An experienced software engineer with a passion for elegant designs, clean code, and TDD, who enjoys working in a team environment.

## Work Experience
### Software Engineer, Manager @ Gladly, Inc.
Jan 2014 – Present | San Francisco
Building a next generation customer-centric CX platform in the cloud.

### Principal Software Engineer, Manager @ Lookout
Jan 2012 – Jan 2014
Built, scaled, and operated Lookout's Security Infrastructure with a team of brilliant people using JRuby, Rails, MySQL, Backbone.js, Java, Elasticsearch. The main focus was the restructuring of a large Rails app into SOA in the cloud.

### Software Engineer @ Pipewise
Jan 2010 – Jan 2012
* Built a B2C CRM multitenant SaaS application with RoR, MongoDB, Backbone.js, and CoffeeScript that features precisely targeted email campaigns and analytics.
* Prior to the company pivot built an email collaboration cloud application ccLoop with RoR,  MySQL, and JavaScript. Implemented full text search with suggestions using Solr.

### Technical Director @ Symantec
Jan 2007 – Jan 2010
* As a DLP Detection Server architect oversaw the evolution of the detection server into an extensible platform built in Java.
* Mentored junior colleagues in 1:1 pair programming sessions. 
* Designed and partially implemented Detection API to enable extensibility and integration with other products.

### Sr Software Engineer @ Vontu (now part of Symantec)
Jan 2004 – Jan 2007
* Worked on core DLP technologies such as Exact Data Matching, Indexed Document Matching, Discover, Communications Stack, Endpoint Detection implemented mostly in Java and C++/STL with Oracle DB as the primary data store.

### Sr. Software Engineer @ PeopleSoft, Inc.
Jan 2003 – Jan 2004
* Built a data upgrader for multi-dimensional model in C++/STL for PeopleSoft Business Analysis Modeler. 
* Worked on performance improvements for BAM model updater to speed up recalculation of data cubes.

### Software Architect @ Avinon, Inc.
Jan 1999 – Jan 2002
* Built a workflow engine in C++/COM, C# and ASP.NET


## Education
### MS in Computer Science
Bauman Moscow State Technical University


## Contact & Social
- LinkedIn: https://linkedin.com/in/alexeits

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Source: https://flows.cv/alextsibulya
JSON Resume: https://flows.cv/alextsibulya/resume.json
Last updated: 2026-04-11