Schedule and dispatch technicians while optimizing routes for efficient workforce utilization. Coordinate parts orders and create dispatch numbers to support installations, repairs, and maintenance. Maintain communication with technicians to ensure adherence to procedures, timelines, and safety standards.

Consulted with merchants to assess operational needs and configured customized POS systems to improve business efficiency and reliability. Demonstrated completed systems and explained functionality and operational value.

Assisted families in coordinating funeral services while ensuring contractual and company quality standards. Conducted aftercare follow-ups to maintain client relationships and address concerns. Supported sales through referrals and relationship management.

Managed patient check-in/out, scheduling, and medical records in compliance with healthcare regulations. Coordinated communication between patients, providers, and insurance companies while serving as a bilingual liaison between patients and medical staff.