I design AI products that feel intuitive, not intimidating — and I build working prototypes to prove it.
Experience
United States
Collaborated with a diverse, interdisciplinary team of User Experience designers, developers, and QA testers to create innovative solutions that enhance the user experience and drive business growth.
Led the redesign of a flagship mobile application, optimizing the user interface for improved navigation and accessibility while reducing the project timeline by 20%.
Implemented a new feature set that increased user engagement and retention by 30%.
Led the development of a comprehensive design system, ensuring consistency across digital platforms and streamlining future development efforts
Provided strategic insights and solutions to improve the overall user experience design, resulting in a 20% increase in customer satisfaction scores
Worked closely with cross-functional teams to align design efforts with business goals and user needs
Promoted a culture of collaboration and innovation, leading workshops and knowledge-sharing sessions to foster creativity and teamwork
Recognized as a key contributor to the success of multiple projects, praised by peers and managers for my thoughtful approach and collaborative spirit.
I leveraged Figma extensively to design and prototype intuitive user interfaces for healthcare applications, ensuring seamless collaboration with cross-functional teams, including product managers and developers, while adhering to the Unity and ACE design systems for consistency across platforms.
2021 — 2022
San Francisco, California, United States
Twitch is a platform where people livestream themselves playing video games or other activities.
It's a popular community for gamers and content creators.
Create a user-friendly studio application tailored for Twitch streamers, prioritizing an intuitive design that seamlessly integrates essential tools for efficient stream management. The challenge is to strike the perfect balance between simplicity and functionality, ensuring an optimal user experience for both new and experienced streamers.
Success Criteria:
High user satisfaction as measured through user feedback and surveys.
Increased adoption of the studio application by Twitch streamers.
Improved efficiency in stream management tasks, as reflected in user testimonials and performance metrics.
Deliverables:
Wireframes and mockups illustrating the user interface and key features.
User flow diagrams showcasing the onboarding process and main interaction paths.
A prototype of the studio application for user testing and feedback.
A comprehensive design document outlining the rationale behind design decisions and user experience considerations.
This user experience design challenge aims to create a thoughtful and user-centric studio application that caters to the diverse needs of Twitch streamers, fostering an environment where both novices and seasoned users can enhance their streaming experience effortlessly.
2018 — 2020
Illinois, United States
Designed and launched the Financial Health Dashboard for Chime, helping users make better financial decisions with real-time insights and personalized recommendations. This dashboard included interactive visualizations of monthly spending, budgeting tips, payment reminders, and savings tracking—all aimed at enhancing user financial literacy and empowerment.
Key Contributions:
Conducted user research to pinpoint customer needs in financial tracking.
Collaborated with analysts to create interactive charts, enabling users to easily monitor spending habits.
Designed and tested prototypes, resulting in a user-centered, intuitive dashboard experience.
Impact:
Boosted user engagement by 25% with accessible financial insights and tips.
Decreased expense decision-making time by 30% through clear, intuitive visualizations.
Received positive user feedback, building trust in the Chime brand and increasing long-term app use.
Education
2018 — 2019
DesignLab Bootcamp
UX/UI Design
2018 — 2019
2016 — 2018
UX/UI Bootcamp
UX/UI Design
2016 — 2018