With over a decade immersed in shaping user experiences, I've spent the last 5+ years passionately crafting enterprise SaaS solutions that reshape complex customer challenges. My sweet spot lies in determining entry and exit points for AI-driven experiences, ensuring they seamlessly integrate into existing workflows. My PhD in systems thinking provides a unique lens for tackling design challenges. I thrive on understanding the interconnectedness of systems, allowing me to create holistic solutions that address both immediate needs and long-term strategic objectives. My experience at Verizon with low-code tools and B2C SaaS environments has equipped me with a versatile skillset to design products that beautifully harmonize business goals with authentic user value, creating experiences that truly resonate. I'm deeply fascinated by the evolving relationship between AI and the human experience. My design approach generates this transformative power, empowering new possibilities and human-centric tools that emerge when AI handles the routine. I believe AI's greatest impact lies in elevating our lives by freeing us from repetitive tasks, allowing us to focus on more meaningful and creative pursuits. For a comprehensive look at my experience, please feel free to reach out for my full resume.