• Led the product design strategy and execution for Blameless’s core incident management and reliability platform, scaling the experience from MVP to a feature-rich enterprise solution.

• Delivered four key features from inception to implementation, including SLO insights, automated runbooks, and role-based dashboards, resulting in an 18.6% increase in product adoption and achieving 100% customer retention.

• Designed AI-driven workflows that decreased incident resolution time by 22% while maintaining 100% customer retention.

• Redesigned the user experience for enterprise onboarding and configuration, reducing time to value by 40% and enhancing enterprise deployment success rates.

• Collaborated with cross-functional teams to define product strategy and optimize critical workflows for engineering and SRE teams.

• Developed design systems and documentation practices that increased the velocity of design to development and ensured UI consistency across the platform.

• Led UX for a B2B cyber insurance platform from concept to launch, partnering closely with PMs and engineers to define product vision and strategy.

• Conducted in-depth user research and usability testing, ensuring solutions aligned with customer needs and business goals.

• Applied design thinking to rapidly prototype and iterate features, improving user onboarding and underwriting workflows.

• Successfully launched the MVP, contributing to early revenue generation and strong customer validation in a competitive market.

• Enhanced the user experience of the Bot Detection feature for a security platform.

• Designed end-to-end user experiences at Imperva, optimizing the customer journey with data-driven insights.

• Collaborated with stakeholders to translate business needs into actionable use cases.

• Led the design of core features, creating user flows, wireframes, and specs for stakeholders and engineers.

• Led the design of a next-generation SIEM platform, enhancing security operations effectiveness.

• Developed a pattern library to increase design team output speed and consistency.

• Spearheaded the creation of user-friendly AI copilot experiences to improve cybersecurity solutions.