# Alicia Chan > Senior Product Designer at Squarespace Location: Brooklyn, New York, United States Profile: https://flows.cv/aliciachan aliciachandesign.com | Georgia Tech Alum '20 (Computer Science B.S. + Industrial Design Minor) I'm passionate about the intersection of people and experiences, and designing with empathy. My time in industry has developed my experience in visual and interaction design, product management, and UX research, which forms my wholistic approach and ability to tackle complex design problems at all stages of development. My design toolkit includes Figma, Miro, UserTesting, Fullstory, Webflow, Illustrator, InVision, and taking it analog with hand sketching and paper prototyping. ## Work Experience ### Senior Product Designer @ Squarespace Jan 2022 – Present | Manhattan, New York, United States Making magic happen for the next generation of creators and small businesses through powerful sales channels integrations and tools for service sellers ✨ ### Product Designer II @ Mailchimp Jan 2021 – Jan 2022 | Atlanta, Georgia, United States Helping websites and commerce users sell more with SEO, Automations, and Social. ### Product Designer I @ Mailchimp Jan 2020 – Jan 2021 | Atlanta, Georgia, United States Designing interfaces and customer flows for the Mailchimp Website Editor experience. Working fully remote. Toolkit: Miro, Figma, Usertesting.com - Cross functional collaboration with Product and Engineering - Developing prototypes, launching research, and analyzing results in collaboration with UX Research - Design support during engineering execution - High altitude mapping of workflows in Miro - Low altitude detailed oriented visual design and documentation in Figma ### Product Design Intern @ Mailchimp Jan 2019 – Jan 2019 | Greater Atlanta Area Solving system design problems with the Revenue team on our new feature promotion strategies. - UX flows - Wireframing - Figma + InVision + Miro ### Director of Design @ HackGT, Inc. Jan 2017 – Jan 2019 | Greater Atlanta Area Pioneer vision for eye-catching and compelling marketing for the organization. Through effective branding, unique event theming, and user friendly interfaces, we empower HackGT to offer exclusive and meaningful experiences that enrich the community. - Create user experience and marketing materials for events with 1,000+ attendees - Manage in-house 8-person design team - Create branding materials including websites, social media assets, and apparel - Event photography and attendee engagement ### Program Manager Intern on Visual Studio Live Share @ Microsoft Jan 2019 – Jan 2019 | Redmond, Washington Drove customer research and feature implementation for Visual Studio Live Share features - Focused on discovery work for the technical interviewing space - Conducted competitive analysis - Led customer focused research in the form of interviews and usability studies for concepts - Collaborated with designers to produce mockups for aesthetic vision of product features - Collaborated with engineers to deliver specs and work on prioritization of features ### Product Design Intern @ Mailchimp Jan 2019 – Jan 2019 | Greater Atlanta Area - Design and prototyping of delightful interactions for Mailchimp Mobile. - Research and design consultation for knowledge base chatbot - Collaborated on a cross functional team with PMs, engineers, UXCS, researchers, and designers ### Vice President of Marketing @ Alpha Gamma Delta Jan 2018 – Jan 2018 | Greater Atlanta Area Drive vision for presenting a positive and impactful on-campus presence. Work in coordination with our Director of Merchandising and Director of Social Media on apparel, social media management, event marketing, photography, and chapter branding for the Gamma Phi chapter of Alpha Gamma Delta at Georgia Tech. ### Program Manager Intern on Visual Studio IDE @ Microsoft Jan 2018 – Jan 2018 | Redmond, Washington - Contributed features to help developers create and deploy secure code - Actively led interviews, leveraged telemetry, and ran usability lab studies - Utilized hypothesis validation, focused on customer development, created UI mockups, and presented a feature pitch deck Features scheduled to be released as an update to this extension! Check them out soon! https://marketplace.visualstudio.com/items?itemName=VSIDEDevOpsMSFT.ContinuousDeliveryToolsforVisualStudio ### Explorer Intern on Azure Identity @ Microsoft Jan 2017 – Jan 2017 | Greater Seattle Area Azure Identity - Project Management and Software Development Program Management: -conducted user research on Azure Active Directory Connect Health Portal -reviewed metrics on PowerBI -drafted and presented design specs for new metrics graph selection feature -created mockups using Balsamiq Software Development: -contributed production code for new global notification settings feature using TypeScript ### Information and Communications Lab Co-Op @ Georgia Tech Research Institute Jan 2016 – Jan 2017 | Greater Atlanta Area - Focused on healthcare application UX design -Created wireframes for InDesign and conducted user experience research for Medicare app. -Collaborated with Marcus Autism Center at Children's Healthcare of Atlanta to begin user experience research process and road-mapping for feeding app for autistic patients under GTRI Health IT Lead Shane Owens -Problem solved to assist lab in resolving account, network, and hardware issues. -Utilized Active Directory, Exchange Admin, and Footprints ticketing software, imaged computers, set up encryption, tracked inventory, and managed user accounts. ### College of Computing Teaching Assistant @ Georgia Institute of Technology Jan 2016 – Jan 2016 | Greater Atlanta Area Lead weekly recitations teaching Python concepts to around 40 students, hold office hours to help students with homework and conceptual review, help write exam questions, and proctor exams. ### FASET Orientation Leader @ Georgia Institute of Technology Jan 2016 – Jan 2016 | Greater Atlanta Area FASET is Georgia Tech's overnight orientation program welcoming new and transfer students as well as their parents and guests to campus, helping them to meet other students and start the transition to college. It stands for the "Familiarization and Adaptation to the Surroundings and Environs of Tech". -Ambassador to around 3,000 incoming Georgia Tech students, parents, and guests over the span of the summer -led small groups of around 12 students on campus tours, answered questions, and facilitating registration for their classes -co-led with another leader every session to answer difficult questions and assuage incoming students of fears and doubts about starting college -led parent sessions to inform and provide advice about the transition to college ### Vertically Integrated Project Team Member @ Georgia Tech Augmented Environments Lab Jan 2016 – Jan 2016 Working on contributing new features, bug fixes, creating samples and running tests on Argon4, an augmented reality browser created by the lab. ### Writing Director and Editor @ The Wannabe Scientist Jan 2014 – Jan 2015 Led brainstorming and editing of articles for the writing team. Provided writing advice, and reviewed and published pieces for the website. ### TAG-Ed Technology Intern @ Alston & Bird LLP Jan 2015 – Jan 2015 | Atlanta, GA Worked with Technology, Privacy, and IP Transactions practice group on projects regarding the E-SIGN Act and the Berne Convention. Also worked with IT and Business Development departments learning about data management and security. ### Research Intern/Observer @ WellStar Health System Jan 2014 – Jan 2014 | Kennestone Hospital NICU Participated in daily rounds and observed charting, diagnosis, deliveries, and intubations while working closely with Dr. Brenda Marino and NICU staff. Conducted research on benefits of nurture on premature infant respiratory function. ### TAG-Ed UX Intern @ Cbeyond Jan 2013 – Jan 2013 | Atlanta, GA Built wireframes with the User Experience team for their Order Entry and Order Management spaces on their website. Learned Omnigraffle, performed data analysis, contributed to wireframe planning and design process, and made a final presentation of design to developers. ## Education ### Bachelor's degree in Computer Science Georgia Institute of Technology ### Kennesaw Mountain High School ### Communicative Arts Major in Visual Arts Minor Georgia Governor's Honors Program ## Contact & Social - LinkedIn: https://linkedin.com/in/alicia-chan - Portfolio: https://aliciachan.xyz --- Source: https://flows.cv/aliciachan JSON Resume: https://flows.cv/aliciachan/resume.json Last updated: 2026-03-31