Modernized legacy services by migrating from an Apache Camel integration framework to Spring Boot microservices, streamlining deployments and improving response times through better connection management and optimized data access.

Delivered user-facing features in React/TypeScript/HTML; fixed feature bugs and raised WCAG accessibility using semantic HTML, ARIA, and keyboard navigation.

Optimized SQL queries and transactions to reduce latency and improve data integrity; partnered with DBAs to validate execution plans and indexing.

Resolved production incidents quickly and drove preventative fixes by updating dependencies with Maven, remediating vulnerabilities, enforcing secure coding standards, and hardening OAuth2-protected endpoints; improved operational stability and error budgets.

Collaborated in Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and participated in peer code reviews and communities of practice to share best practices, improving overall code quality and engineering standards.

Trained in AWS, Java, JUnit, Python, Pytest, Selenium WebDriver, Docker, Terraform, and Kubernetes.

Built end‑to‑end CI/CD pipelines using GitHub Actions and Heroku for streamlined deployments.

Developed Pytest and Selenium frameworks, improving test coverage to 85%+ and catching regressions earlier in the SDLC.

Modeled databases and schemas; built REST endpoints and integrated MySQL & MongoDB based on business needs.

Practiced agile sprints, collaborating with UX/design and meeting time‑boxed milestones.

Assisted in the implementations of ticket systems to further analyze and resolve customer issues.

Lead and trained subordinates on procedures for troubleshooting and customer care

Trained subordinates on the use of ticketing systems, ensuring they received proper certifications and knowledge to efficiently document and resolve customer issues

Managed inventory and security compliance for 300+ laptops and 30+ Cisco devices with minimal downtime.

Assisted in the implementations of ticket systems to further analyze and resolve customer issues.

Lead and trained subordinates on procedures for troubleshooting and customer care

Trained subordinates on the use of ticketing systems, ensuring they received proper certifications and knowledge to efficiently document and resolve customer issues

Managed inventory and security compliance for 300+ laptops and 30+ Cisco devices with minimal downtime.