# Alina Arakelyan > Software Engineer | Healthcare · AI · Accessibility Location: New York, New York, United States Profile: https://flows.cv/alinaarakelyan I’m a full-stack and iOS engineer with 6+ years building mission-critical software in healthcare, deployed across Mayo Clinic, Northwell Health, Geisinger, Tampa General, Lee Health, and VA facilities nationwide. I specialize in systems where getting it wrong isn’t just a bug. It’s a patient who gets missed, a clinician who burns out, or a diagnosis that comes too late. That context shapes how I think about every technical decision I make. My work spans Java backend services, Angular and React frontends, native iOS development, HL7 healthcare interoperability, and accessibility. I led a company-wide ADA compliance initiative that raised our Lighthouse scores from 63 to 91 across patient-facing applications deployed in hospital rooms across the country. I care deeply about building technology that’s reliable, inclusive, and accountable. I bring that same rigor whether I’m working on clinical workflows, consumer products, or anything in between. If you’re working on something that sits at the intersection of technology and patient impact, I’d love to connect. ## Work Experience ### Software Developer @ TigerConnect Jan 2022 – Present ### Software Engineer I @ Olive Jan 2021 – Jan 2022 Olive Shares is connecting providers and payers to create the Internet of Healthcare. Our team builds and implements a suite of Software as a Service (SaaS) products that integrate across Electronic Health Record systems and payer systems, with intuitive workflows and deep healthcare expertise. Our SaaS platform accelerates prior authorizations for providers, and enables the first-in-the-world real-time AI clinical reviews. ### Integration Engineer @ Ready Computing Jan 2020 – Jan 2021 | New York, New York, United States • Worked on a scrum team on a solution to get over 3,500,000 Veterans, VA employees and their families vaccinated against COVID19. Developed several key features, including an audit log to preserve the data integrity of all COVID19 vaccinations nationwide across the VA • Worked across various teams to develop and help launch CyncHealth (previously NEHII), a statewide integrated health exchange for the entire state of Nebraska. Collaborated with quality assurance engineers to reproduce and test defects, and validate corrections made to those defects. Data analysis and client reporting using custom and built-in tools (DeepSee, etc), and providing optimization suggestions for clients by facility • Programming in ObjectScript in Studio and using both Studio and the Management Portal, including running SQL queries, to perform tests and troubleshoot • Deployed finished solutions to AWS servers using technologies such as Git Bash, Github and Jenkins • Created and maintained documentation for client specification as well as releases, including GH documents, wikis, and Excel spreadsheets • Serve as a resource to technical support staff when operational issues are escalated ### Software Engineering Student @ Flatiron School Jan 2019 – Jan 2020 | New York, NY ### Implementation Manager @ LiteMD Jan 2019 – Jan 2019 | New York, New York • Coordinated data and hardware live and video implementations to over 100 physicians nationwide • Assisted in the development of sales strategy that effectively showcased the product’s value to providers • Collaborated with the sales team to show product demos and do live Q&As for potential clients • Conducted series of interviews with leadership to identify potential areas of optimization, spearheaded and trained additional sales personnel which led to a 15% increase in sales ### Operations Manager @ Sunlight Fine Rug Care Jan 2017 – Jan 2019 • Analyzed specific needs of potential commercial and residential clients and coordinated on-site quote appointments for a team of 5 technicians • Acted as the first point of contact for all inbound service inquiries on multi-line phone system, online live chat, company emails, social media • Maximized client outreach using different online platforms • In charge of invoicing, collecting, and applying all payments • Office maintenance including ordering supplies, paying bills, coordinating meeting ### Office Manager @ Idea Nuova Jan 2015 – Jan 2017 | New York, NY • Coordinate with multiple office sites and vendors for supply and maintenance issues • Prepare staff and showrooms for onsite and offsite meetings, including documents and presentations • Direct and coordinate all domestic and international shipments leaving NYC office and Brooklyn Warehouse • Maintain database of incoming & outgoing samples and inventory on multiple platforms (SPL, Excel, Word) • Manage calendar and communications for company executives including travel arrangements and briefing material • Coordinate with the sales, development and production teams to ensure all new products meet market deadlines • Handle monthly office budget and cut costs whenever possible for all office and supply related matters ### Operations Specialist @ ELDERSERVE HEALTH, INC. Jan 2013 – Jan 2015 | Brooklyn, New York • Provide comprehensive case management and advocacy services for a varying case load of 1000 – 2000 members as well as member support related to personal care managed long term care product-lines and departments • Process and maintain required Medicaid Service Coordination documents, including calling vendors and faxing out created authorizations, prepared fillable service authorizations and DME forms for NCM review • Ran reports to identify members on CHHA, follow UAS assessment dates, process disenrollment and manage NCM case loads • Management of services for members on FIDA program, familiarized with FIDA and Medicare guidelines • Interact with other departments including claims, intake, enrollment to resolve member and provider issues • Trained new employees on enrollments and disenrollment, HIPPA guidelines, company-wide procedures, use of phone system, Microsoft office and expected duties • Implemented new system and strategy for proper record keeping of monthly enrollment and disenrollment ## Education ### Software Engineering in Computer Software Engineering Flatiron School ## Contact & Social - LinkedIn: https://linkedin.com/in/alina-arakelyan --- Source: https://flows.cv/alinaarakelyan JSON Resume: https://flows.cv/alinaarakelyan/resume.json Last updated: 2026-04-13