Enabling AI and Agentic innovation through immersive experiences. I fuel customer experience and business growth through global storytelling, operational excellence, and creating digital experiences at scale.
My Portfolio: www.alinabaiko.com
Led UX strategy and design execution for enterprise-level clients across finance, healthcare, and IoT domains, using Microsoft technologies including Copilot, Agentic AI, and Azure Digital Twin
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Supervised discovery phases, conducting stakeholder interviews, design thinking workshops, and user research to uncover business and user pain points
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Managed the delivery of the end-to-end UX assets: wireframes, user flows, design systems, and prototypes
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Conducted heuristic evaluations and competitive analysis to inform design direction
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Partnered closely with project managers, developers, and visual designers to deliver sprint-based design deliverables, consistently meeting deadlines and exceeding client expectations
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Delivered the design and execution of digital products and services, leveraging a strategic mix of human-centered design methodologies and tools (e.g., mental models, user scenarios, site maps, wireframes, task flows, user interface specifications, prototypes)
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Collaborated with business and technical architects to ensure applications meet defined objectives and performance goals, adhering to requirements
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Established and defined a visual identity for applications that align with branding standards and business-defined look-and-feel requirements
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Interpreted research findings to develop strategic design recommendations and presented these insights to stakeholders using advanced tools (e.g., personas, journey maps, service blueprints, research data)
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Validated designs with stakeholders to ensure they meet specified requirements and deliver exceptional user experiences
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Continuously monitored industry trends: documenting best practices and identifying opportunities to implement innovative user experiences
Facilitated a seamless and empathetic recruitment process by supporting interviews and gathering thoughtful feedback
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Designed and led engaging onboarding and orientation experiences to help new hires feel welcomed, informed, and connected from day one
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Managed employee benefits programs, including open enrollment, with a focus on clear communication and ease of access
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Served as a trusted point of contact for policy, benefits, and workplace questions—resolving concerns with care and prioritizing a positive employee experience
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Maintained and enhanced the internal HR portal and HRIS, ensuring content was up-to-date, intuitive, and user-friendly
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Oversaw immigration processes in collaboration with legal partners, ensuring timely, transparent, and employee-friendly support
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Coordinated employee learning initiatives to foster professional growth and engagement
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Developed a clear, user-centered process for Exempt/Non-Exempt classification and created a step-by-step orientation program to guide new hires
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Implemented a streamlined, employee-first PERM workflow in Jira, improving clarity, accountability, and user satisfaction