# Alina Baiko

> Senior Product Designer at Avanade

Location: New York, New York, United States
Profile: https://flows.cv/alinabaiko

Enabling AI and Agentic innovation through immersive experiences. I fuel customer experience and business growth through global storytelling, operational excellence, and creating digital experiences at scale.

My Portfolio: www.alinabaiko.com

## Work Experience
### Senior Product Designer @ Avanade
Jan 2019 – Jan 2025 | New York City Metropolitan Area
- Led UX strategy and design execution for enterprise-level clients across finance, healthcare, and IoT domains, using Microsoft technologies including Copilot, Agentic AI, and Azure Digital Twin
- Supervised discovery phases, conducting stakeholder interviews, design thinking workshops, and user research to uncover business and user pain points
- Managed the delivery of the end-to-end UX assets: wireframes, user flows, design systems, and prototypes
- Conducted heuristic evaluations and competitive analysis to inform design direction
- Partnered closely with project managers, developers, and visual designers to deliver sprint-based design deliverables, consistently meeting deadlines and exceeding client expectations
- Delivered the design and execution of digital products and services, leveraging a strategic mix of human-centered design methodologies and tools (e.g., mental models, user scenarios, site maps, wireframes, task flows, user interface specifications, prototypes)
- Collaborated with business and technical architects to ensure applications meet defined objectives and performance goals, adhering to requirements
- Established and defined a visual identity for applications that align with branding standards and business-defined look-and-feel requirements
- Interpreted research findings to develop strategic design recommendations and presented these insights to stakeholders using advanced tools (e.g., personas, journey maps, service blueprints, research data)
- Validated designs with stakeholders to ensure they meet specified requirements and deliver exceptional user experiences
- Continuously monitored industry trends: documenting best practices and identifying opportunities to implement innovative user experiences

### UX Designer @ Freelance
Jan 2017 – Jan 2019 | Greater New York City Area
The full-scope UX improvement process included research, problem identification, synthesizing results, and providing the right design solution.
- Worked closely with clients to understand needs, identify problems, and devise solutions
- Conducted user interviews to understand user needs
- Performed competitive comparative analysis and extensive market research
- Developed personas and user journeys based on the research results
- Conducted usability testing to analyze improvements
- Created low and high-fidelity wireframes, interactive prototypes, and final screens for mobile apps and websites
- Iterated designs based on usability testing
- Presented final results to a client and provided specification documentation
Worked with different companies such as Saatchi & Saatchi, Mocafi, BReal, etc.

### Human Resources Information System Specialist @ Grid Dynamics
Jan 2015 – Jan 2018 | Greater New York City Area
- Facilitated a seamless and empathetic recruitment process by supporting interviews and gathering thoughtful feedback
- Designed and led engaging onboarding and orientation experiences to help new hires feel welcomed, informed, and connected from day one
- Managed employee benefits programs, including open enrollment, with a focus on clear communication and ease of access
- Served as a trusted point of contact for policy, benefits, and workplace questions—resolving concerns with care and prioritizing a positive employee experience
- Maintained and enhanced the internal HR portal and HRIS, ensuring content was up-to-date, intuitive, and user-friendly
- Oversaw immigration processes in collaboration with legal partners, ensuring timely, transparent, and employee-friendly support
- Coordinated employee learning initiatives to foster professional growth and engagement
- Developed a clear, user-centered process for Exempt/Non-Exempt classification and created a step-by-step orientation program to guide new hires
- Implemented a streamlined, employee-first PERM workflow in Jira, improving clarity, accountability, and user satisfaction

### Project Manager @ IGG
Jan 2015 – Jan 2015 | Fremont, CA
- Analyzed and managed project risks
- Conducted new employee orientation and trainings
- Managed team of 4 customer service specialists by planning team tasks and activities 
- Managed and reviewed employee’s performance
- Responded to the employees inquiries during meetings or day-to-day activities
- Organized and led team meetings
- Reported team progress and status to the top management on a weekly basis
- Significantly improved team performance by creating positive atmosphere and building working relationships
- Ensured delivery of the high quality customer service by the team
- Provided timely and accurate response to the customer inquiries 
- Performed social media activities (posts, events, forums, etc.)


## Education
### User Experience Design Immersive
General Assembly

### Human Resources Management and Services
University of California, Berkeley

### Bachelor's degree in International Relations and Affairs
International Institute Humanities and Economics, Belarus

### Associate's degree in Elementary Education and Teaching
Minsk Linguistic-Humanitarian College


## Contact & Social
- LinkedIn: https://linkedin.com/in/alinabaiko
- Portfolio: https://alinabaiko.com

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Source: https://flows.cv/alinabaiko
JSON Resume: https://flows.cv/alinabaiko/resume.json
Last updated: 2026-03-29