• Software QA Engineer with practical experience focused on web-based CRM systems.
• Well-versed in developing and executing comprehensive test plans, identifying and reporting defects.
Project: Internal CRM system for small business management, built on low-code configuration tools. Team size: 15+ (QA, developers, PM). Performed software testing tasks under supervision.
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Created and executed 50+ functional and UI test cases using TestRail based on user stories and requirements.
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Supported the QA team in tracking and reporting 60+ bugs in Jira, discussed them with developers, and re-tested fixes.
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Reviewed test documentation and added negative and edge test cases to catch hidden bugs.
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Performed cross-browser testing (Chrome, Safari, Firefox) on macOS and Windows, found 4 layout bugs, specific to certain browsers.
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Participated in Agile ceremonies (standups, sprint planning) and clarified acceptance criteria, gave test estimates, and asked questions about requirements.
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Supported ongoing regression maintenance by updating reusable test cases and tracking coverage improvements across releases.