# Alina Lapshina

> Software QA Engineer | QA Analyst | Quality Control | Software Tester

Location: New York City Metropolitan Area, United States
Profile: https://flows.cv/alinalapshina

• Software QA Engineer with practical experience focused on web-based CRM systems. 
• Well-versed in developing and executing comprehensive test plans, identifying and reporting defects.
• Proficient in black-box, regression, UI, exploratory, and cross-browser testing using Jira, TestRail, Postman, and Chrome DevTools.
• Collaborated in Agile teams to validate business-critical features and ensure release readiness.

Tools: Jira, TestRail, DevTools, Postman, Chrome DevTools, Confluence, HTML/CSS.

If you have any questions, please feel free to reach out here on LinkedIn or via email. I look forward to speaking with you!

## Work Experience
### Software QA Engineer @ Clientbase
Jan 2024 – Present | United States
-Created 100+ test cases and maintained test documentation throughout SDLC using test management tools.
-Reported 40+ critical bugs affecting UI logic, CRM workflows, and API responses; provided detailed repro steps, console logs, and DevTools screenshots, ensuring effective issue tracking and resolution.
-Conducted smoke and regression testing after each deployment; verified hotfixes and updated Confluence docs to reflect release changes.
-Used Postman to test REST API calls and ensure accurate data exchange between CRM modules.
-Collaborated with a team of 5 developers and 1 PM in Agile sprints; clarified requirements and supported QA planning.
-Delivered sprint-end QA reports to PM, highlighting blockers and release readiness risks.

### QA Manual Intern @ Hertz Services Inc
Jan 2024 – Jan 2024 | San Jose, California, United States
Project: Internal CRM system for small business management, built on low-code configuration tools. Team size: 15+ (QA, developers, PM). Performed software testing tasks under supervision.
-Created and executed 50+ functional and UI test cases using TestRail based on user stories and requirements.
-Supported the QA team in tracking and reporting 60+ bugs in Jira, discussed them with developers, and re-tested fixes.
-Reviewed test documentation and added negative and edge test cases to catch hidden bugs.
-Performed cross-browser testing (Chrome, Safari, Firefox) on macOS and Windows, found 4 layout bugs, specific to certain browsers.
-Participated in Agile ceremonies (standups, sprint planning) and clarified acceptance criteria, gave test estimates, and asked questions about requirements.
-Supported ongoing regression maintenance by updating reusable test cases and tracking coverage improvements across releases.


## Education
### Computer Software Engineering
PASV - Programming Academy in Silicon Valley

### Bachelor's degree in Advertising
Immanuel Kant Baltic Federal University


## Contact & Social
- LinkedIn: https://linkedin.com/in/alinalapshina

---
Source: https://flows.cv/alinalapshina
JSON Resume: https://flows.cv/alinalapshina/resume.json
Last updated: 2026-04-01