•Led end-to-end design and rollout of Full Video Coaching, a strategic initiative that modernized Headspace’s scheduling infrastructure to support modality specific coaching (video & chat), unlocking significant business expansion opportunities.
•Stepped up as technical lead on the Structured Coaching project after key departures, successfully delivering the system under ambiguity while coordinating across engineering, product, and operations.
•Designed resilient, scalable backend systems across multiple services
•Drove system-level architecture decisions informed by Amplitude data analysis, enabling agile iteration on coaching models.
•Served as a mentor and technical lead for cross-squad efforts, promoting architectural clarity and supporting teammate growth through onboarding, debugging support, and internal knowledge sharing.
•Regularly operated as incident commander during production issues, improving system reliability through postmortem-driven process changes.
