•Developed and maintained backend services using Go/Node and frontend services using React/TypeScript to support core insurance technology products in a fast-paced startup environment, as owner of projects from conception through the software development life-cycle.
•Designed and implemented multiple third-party API integrations using various endpoint protocols (REST, GraphQL) and data formats (JSON, XML), enabling expanded product offerings (e.g., carrier integrations) and support for new lines of business (e.g., insurance class codes).
•Coordinated with external IT teams often inexperienced in software integrations, became the “carrier whisperer” ensuring Pathpoint’s needs were thoughtfully communicated and addressed throughout the integration process to ensure smooth deployment, and provided guidance on creating documentation for future integrations.
•Collaborated with cross-functional teams, including product managers, UX designers, account managers, and underwriters to deliver robust, scalable features.
•Acted as a first responder in the on-call rotation, swiftly troubleshooting and resolving critical production issues to minimize downtime. Effectively triaged incidents, debugging and implementing fixes or coordinating with the appropriate teams to ensure rapid resolution and maintain system stability.-
