• Designing and launching high impact B2B solutions adopted by Microsoft and other global enterprises; operating across ambiguous problem spaces from concept through GA.

• Leading design of AI-driven inference and recommendation systems, balancing explainability, trust, and scale to drive measurable increases in adoption and engagement.

• Translating early-stage strategy into interactive prototypes and coded explorations to align product, design, and engineering on complex system behavior.

• Leading creation of promotional and feature walkthrough videos, contributing to a 20% improvement in client enablement and 25% user retention.

• Delivering scalable solutions for multiple personas (admins, managers, employees); enabling tailored workflows while driving organization-wide adoption.

• Led full lifecycle design of flagship features across web and mobile for a new product offering.

• Drove customer-centered design decisions through multiple rounds of research and alpha/beta testing.

• Integrated AI/ML powered workflows that automated user tasks by 85%, becoming the #1 most used product center.

• Spearheaded a new tax framework across US and UK markets, increasing task completion by 80%.

• Boosted engagement 112% above baseline, surpassing KPIs for user actions; became the #1 most interacted dashboard hub.

Project Atlas | Jun–Sep

Improved QuickBooks Online’s browser mobile-responsiveness. Increase 
retention rate in trial users and enhance experience transitioning between desktop and mobile.

Project Meteor | Sep–Dec

Designed onboarding setup flow of QuickBook’s new instant deposit and quick payment link features to promote discoverability and adoption rate of 
payments services.

• Conduct and lead lab meetings using self-created material to review students concepts about design process

• Conduct office hours and work with students and one-on-one

• Grade 25 assignments weekly in a timely manner to meet deadlines