AI/BI Genie

– Developed user behavior analysis infrastructure by deploying in-engine player location recording

– Enabled platform-wide data-driven player behavior insights through data pipelines and location heatmaps

– Elevated user interaction trend analysis by developing interactive 2D heatmap visualization dashboard

– Improved player engagement insights for Studio developers by creating 3D heatmap visualization plugin

• Expedited business inquiries by deploying admin console analyzing usage metrics of self-service analytics tool

• Reduced query resource usage by designing and implementing dimensional database model in Athena

• Scaled data analytics tool for increased customer usage by automating and optimizing user activity log database updates

• Primarily worked in Python, SQL, S3, Athena, Lambda, QuickSight

• Constructed scalable data pipelines end-to-end from external sources to central data storage

• Automated analysis of customer web analytics data to understand key metrics in order to improve agent efficiency

• Conserved realtor operation time by integrating tools such as Salesforce to centralized dashboard

• Primarily worked in Python, SQL, Airflow, and Hive

• Developed spreadsheet interfaces to centralize access to inventory and worktime data

• Improved productivity by programming analysis and presentation macros for that data

• Conserved client HR resources by automating previously manual employee worktime evaluation

• Worked in Python, SQL, and VBA