# Alyssa Murray > Product Design at Lyft Location: San Francisco, California, United States Profile: https://flows.cv/alyssamurray I design thoughtful, human-centered products for companies like Lyft, Instacart, Thumbtack, Tripadvisor, and others. My expertise spans product strategy, end-to-end product design, interaction and visual design, prototyping, and beyond. I’ve led design teams, mentored designers, and delivered high-quality user experiences across a range of industries — always focused on solving top priority problems and driving meaningful business impact. If you’d like to view my work, feel free to reach out for a password to access recent case studies. alyssamurray.com ## Work Experience ### Product Designer @ Lyft Jan 2024 – Present | San Francisco, California, United States I am currently working on high priority programs and features that affect both Drivers and Riders, innovating and elevating ground transportation travel experiences. My work spans product areas, with a focus on Women+ Connect, Driver Rewards, and Luxury. These initiatives involve strategic work, developing design vision to align XFN partners, executing end-to-end product development, and mentorship. ### Product Designer @ Instacart Jan 2021 – Jan 2023 During my time at Instacart, I played a key role in helping the company prepare to IPO. My work significantly increased Customer tips on delivery orders and improved the Shopper experience through complex projects across Onboarding, Earnings, Safety, and Support Tooling. ### Product Design Manager @ Thumbtack Jan 2019 – Jan 2021 | San Francisco During Thumbtack's transformation into the go-to app for homeowners to find local professionals, I led design work across Pro and Customer experiences. My work delivered sizable impact for the marketplace, including designing and scaling the Instant Results product experience on iOS and Android, which increased key business metrics by 28%. ### Product Design Lead @ Thumbtack Jan 2019 – Jan 2019 ### Senior Product Designer @ Thumbtack Jan 2017 – Jan 2019 | San Francisco Bay Area ### Product Designer @ Hawk & Bloom Jan 2016 – Jan 2018 | San Francisco Bay Area I founded a design studio and designed brands, websites and digital products for a variety of clients including entrepreneurs, tech companies such as Square, and social good organizations. ### Product Designer @ Change.org Jan 2015 – Jan 2016 | San Francisco I led design for the Change.org blog, empowering people to find and share meaningful social change content online. I also worked on restructuring the company's strategy for email communications and contributed to the design system. ### Product Designer @ Highfive, Inc. Jan 2014 – Jan 2015 | San Francisco Bay Area Highfive created an innovative video conferencing product with a high quality physical camera that pairs with desktop and mobile apps. I was responsible for designing the entire Onboarding experience, including setup, login, and new user education. Our customers included Warby Parker, Zenefits, and more, and I conducted user research during onsite visits to inform design decisions. ### Product Designer @ Viator, a TripAdvisor Company Jan 2013 – Jan 2014 | San Francisco Viator, a TripAdvisor company, is where millions of people worldwide go to book travel tours and activities. I designed a new mobile website to support travelers, which significantly increased travel bookings conversion, engagement and revenue. Viator was acquired by TripAdvisor shortly after launch. ### Design Intern @ Propane Studio Jan 2013 – Jan 2013 | San Francisco I designed digital product experiences for clients including Kaiser Permanente, EA and Sealed Air. ### Graphic Designer @ CreativeMedia Jan 2012 – Jan 2012 | University of California, Davis I designed branding, websites, and print collateral at Creative Media, the on-campus design studio at University of California, Davis. ### Photography/Bookings Editorial Intern @ TeenVOGUE Jan 2009 – Jan 2009 | New York I worked with Teen Vogue's Photography Director and Model Bookings Director to plan cover story photoshoots and scout photoshoot locations all over the world, including New York City, Bilbao, Spain, and Marfa, Texas. ## Education ### Design/Visual Communications University of California, Davis ### Studio Art UC Irvine ## Contact & Social - LinkedIn: https://linkedin.com/in/alyssamurray - Portfolio: http://www.alyssamurray.com/ --- Source: https://flows.cv/alyssamurray JSON Resume: https://flows.cv/alyssamurray/resume.json Last updated: 2026-03-30