Working as a ServiceNow Developer - Remote

• Oracle Global Human Resource Cloud 2019 - Implementation Essential (Certificate)

Project Employee Bootcamp - Functional Testing, Selenium, HP ALM and UFT LoadRunner

• Developed technical skills on Windows Servers, Linux, Oracle Database, Cloud Platforms, Network, Backup & Storage, ServiceNow, ITIL4 and communication skills.

• Provide Lvl2 Remote Technical Support, fixing windows, Microsoft, emails issues. OS Tune-up, device and printer setup, Software troubleshooting and more, also making outbound calls to clients.

• Certified System Administrator ServiceNow 2022

Part of the development and operations teams.

Creating website templates, using HTML, CSS, Wordpress, and with Javascript and Angular. Also participate in sales planning and developing sales strategy due to experience in sales and customer interaction

Help to promote and raise awareness of the different company’s products, interacting with consumers, increase sales. Participating in event marketing, assisting customers, and provide other services.

Gcash app demonstration to the customer. Installing the application to the customers phone, teaching them the basics and how convenient to use the Gcash App for paying and sending money.