Led UX design for the Interventions pillar of Counterpart Assistant, a clinical decision support platform used by practitioners to improve patient outcomes.

• Hired, managed, and mentored across the counterpart design team, building a culture of collaboration, quality, and continuous improvement

• Partnered closely with Product and Engineering leadership to define UX strategy aligned with clinical impact and business goals

• Designed physician experiences that contributed to Clover Health’s PPO plans achieving the #1 nationwide Medicare Advantage PPO HEDIS rating for the second consecutive year

• Drove design standards, accessibility, and consistency across complex healthcare platforms

• Championed user research and evidence-based design practices within a regulated healthcare environment

Led UX design within a digital health organization focused on improving care delivery through practitioner-facing clinical tools.

• Early design team hire and founding member of the first Diagnosis & Treatment pod, shaping how design partnered with Product, Engineering, and Clinical teams

• Managed and coached designers working on complex practitioner-facing healthcare products and workflows

• Helped stand up foundational design and research processes, including partnering to hire and onboard UX researchers

• Established design practices that improved collaboration and decision-making across Product, Engineering, and Clinical teams

• Contributed to strategic initiatives that improved clinical intuitiveness of the product and care quality

• Championed accessibility, usability, and clinician-centered design principles in a regulated healthcare environment

First design hire responsible for building design practice, process, and team while owning UX across core product lines.

• Led the design and launch of Seek’s first customer-facing portal

• Designed a SaaS platform enabling field agents to sell Medicare plans in person and remotely

• Built the company’s first design system, brand guidelines, and hiring process

• Spearheaded the first customer research initiative, securing cross-functional buy-in and applying insights to product decisions

• Partnered closely with Product, Engineering, Sales, and Leadership to align design with business goals

Managed design for eHealth’s Back Office enterprise platforms supporting sales and operations.

• Led and mentored designers building internal tools for lead management, sales scripting, and analytics

• Facilitated cross-functional collaboration to deliver user-friendly enterprise software

• Oversaw UI consistency and design quality across multiple product lines

• Led design workshops, research, and usability testing

Senior Product Designer leading design for eHealth’s Back Office enterprise systems.

• Drove end-to-end UX for internal platforms supporting sales and operational teams

• Collaborated cross-functionally with Product, Engineering, and Sales to deliver scalable enterprise solutions

• Set UI direction and ensured design consistency across multiple product lines

• Planned and conducted user research and usability testing to validate and refine solutions

• Partnered with offshore development teams to ensure design intent through delivery