# Amanda McKnight > Sales & Business Development | Client Problem-Solver | Market Researcher Location: New York, New York, United States Profile: https://flows.cv/amandamcknight I’m a client-focused research and commercial professional working at the intersection of sales, market intelligence, and go-to-market execution across financial services and technology. My experience spans owning fast-moving B2B client engagements, end-to-end scoping, translating business questions into clear research approaches, and communicating insights to support decision-making and keep stakeholders aligned. Across my work, I’ve developed a strengths-based mix of relationship management, structured problem-solving, and storytelling. I’m comfortable partnering cross-functionally (especially with sales and client teams), building crisp research summaries, and bringing order to ambiguous asks through clear communication, prioritization, and follow-through, whether the output is an internal brief, a client-ready deck, or a set of actionable recommendations. I also bring a strong foundation in consumer and market research, strategic communications, and sustainability/ESG, supported by a Graduate Certificate in Sustainable Business from the University of Oxford and a BA in Psychology with a concentration in Economics. I’m especially energized by roles that blend analytical rigor with commercial impact, helping teams understand markets, identify opportunities, and communicate value with clarity. ## Work Experience ### New Business @ Ramp Jan 2026 – Present | New York, NY ### Research Manager (Sales, Account Management, Project Management) @ Guidepoint Jan 2025 – Jan 2026 | New York, NY Own B2B client research engagements from kickoff through delivery, serving as primary client contact and reporting to the SVP of Client Services. Manage a team of Client Services Associates, partner with Sales on new business opportunities, and track execution and pipeline health through CRM systems. Delivered 100+ engagements providing market intelligence for financial services and SaaS clients. ➤ Exceeded monthly activity quotas consistently above goal by strategically sourcing and vetting industry SMEs, then aligning the right experts to client engagements and special projects. ➤ Drove a 95% client retention rate by triaging and resolving time-sensitive inquiries quickly, delivering clear, detail-oriented written and verbal communication, and aligning outreach to each client’s preferred communication method. ➤ Increased client trial-to-contract conversion substantially by delivering white-glove, high-speed access to highly relevant SMEs and expert insights aligned to client decision timelines. ➤ Ranked highly on the Corporate Client Team for activity and on-time project delivery by maintaining a highly organized workflow and leveraging Excel and proprietary CRM tools to track priorities, timelines, and stakeholder commitments. ➤ Handpicked by the VP of Client Services to manage the largest, seven-figure, corporate account within 12 months, based on top-tier performance, client trust, and operational excellence as a Client Services Associate. ### Client Services Associate @ Guidepoint Jan 2024 – Jan 2025 | New York, NY Executed outbound prospecting and expert sourcing to fulfill time-sensitive client research needs, partnering with Project Managers to identify, qualify, and vet 100+ subject-matter experts via LinkedIn, cold calling, and email outreach. Ensured compliance and data accuracy and built clear expert profiles that accelerated expert matching and client delivery. ➤ Exceeded quota by 2× monthly targets consistently, ranking among top performers and earning monthly contest wins by tailoring outreach and boosting cold-calling productivity through curated messaging and personalized phone scripts. ➤ Ranked #1 month-over-month among peers in SME utilization by mastering the full project lifecycle and strategically identifying high-potential leads during the vetting process. ### Strategy Intern @ BBH USA Jan 2023 – Jan 2023 | New York, NY ### Healthcare Communications Intern @ Weber Shandwick Jan 2022 – Jan 2022 | New York, NY ### Design Intern @ IDEO Jan 2019 – Jan 2019 | San Francisco, CA ### Marketing Intern @ Mattel, Inc. Jan 2018 – Jan 2018 | El Segundo, CA ## Education ### Bachelor of Arts in PSYCHOLOGY Colgate University ### Graduate Certificate in Sustainable Business Smith School of Enterprise and the Environment - University of Oxford ### Study Abroad Program - Barcelona in Language and Culture CIEE Council on International Educational Exchange ### Brentwood School ## Contact & Social - LinkedIn: https://linkedin.com/in/amanda-mcknight --- Source: https://flows.cv/amandamcknight JSON Resume: https://flows.cv/amandamcknight/resume.json Last updated: 2026-04-07