Bibek Solutions is a research consulting firm that collects and analyzes national consumer data to provide critical insights for both public and private industries. I performed deep qualitative and quantitative analysis to inform product development, marketecture positioning, and policy exploration. I frequently led UX research projects for clients exploring both market and product opportunities, while mentoring junior researchers and coordinating the production of artifact deliverables with SW and UX teams. Over the course of my tenure here, I led international research initiatives and developed UX strategies for industry leaders such as Facebook, Samsung and Salesforce, as well small and scrappy silicon valley startups in fintech, retail and healthcare sectors. As a senior researcher at Facebook, I led global strategic research for the newly formed Faith and Spirituality Team, which led to major pivot of the first features on FB Groups, Pages and Live. I also helped develop a tactical rolling research program to inform and guide the feature set of new F&S products, and later on IG Feed.

I supported generative activities for both qualitative and quantitative research, which included executing surveys, performing interviews, synthesizing findings, and producing reports. I routinely engaged with stakeholders during project kickoffs to scope and ideate around research opportunities. I drove and successfully delivered a comprehensive catalogue of research tools and methods offerings, which helped our clients identify new opportunities for research and ultimately led to the on boarding of several projects netting the firm over $300,000 on follow-up research activities.