Building conversational AI agents 🚀

• Developed and optimized clinical workflows and EHR functionality for UCLA Health and UW Health, supporting 3,000+ outpatient providers, 7M+ clinic visits, and 1.6M+ unique patients across two of the top 15 U.S. health systems.

• Led 24-hour high-priority SLA resolutions of patient safety, revenue cycle, data privacy, and system security escalations.

• Technical Rollout Coordinator for Ambient Voice Recognition Notes and Orders to Nebula, Epic’s cloud hosting platform, to support our AI/ML infrastructure.

• Automated and scaled Nebula onboarding for Ambient Notes and Orders across 100+ health systems, cutting R&D onboarding effort by ~80–90% (from 2–3 hours per week to ~30 minutes for larger cohorts).

• Increased provider efficiency by spearheading deployment of clinical AI tools in collaboration with UCLA Health’s Chief AI Officer, including Ambient Voice Recognition Notes, automated patient chart summarization, and AI-generated draft responses to patient messages.

• Integrated and supported RESTful FHIR APIs (via open.epic) to enable secure, standards-based interoperability between Epic systems and third-party clinical applications based on standard developed by HL7.

• Engineered custom EHR development using Epic’s proprietary stack (MUMPS, Chronicles), translating clinical and operational needs from UCLA Health’s executive leadership (CMIO, ACMIO, Ambulatory Systems Director) into scalable, production-grade solutions

• Led a team of 8 Solution Engineers, coordinating uninterrupted organizational support for 20+ clients during team member absences.

• Managed over 60 students across 20 units

• Developed a sense of community, facilitated open and sensitive communication among apartment/suite mates, and organized social, educational, recreational, campus resource as well as social justice activities.

• Involved with many campus-wide activities and are served as a source of information.

• Responsible for reminding residents to abide by the policies and regulations.

Client: Google

• Extracted and analyzed large-scale datasets using SQL to identify business-critical trends and anomalies.

• Developed dashboards in Power BI and Data Studio for real-time insights and decision support.

• Created internal project microsites using Google Sites and SharePoint to streamline team collaboration.

• Collaborated in an agile team to design a journaling app using React, JavaScript, HTML/CSS.

• Emphasized clean UI/UX design and implemented CI/CD pipelines and unit/E2E tests.

• Conducted user testing and feedback cycles to iterate on features.