# Ambika Natarajan > LinkedIn | Driving Product Strategy | SaaS, AI/ML, Enterprise Platforms | Location: San Francisco Bay Area, United States Profile: https://flows.cv/ambikanatarajan | AI First Products | Mentor Product Roadmaps & Strategy | AI/ML Integration & Use Cases | Customer-Centric Design CRM Systems (Salesforce, Dynamics) | Scalable Integrations | Real-Time Systems Design ## Work Experience ### Products & Programs @LinkedIn @ LinkedIn Jan 2018 – Present | Sunnyvale, California ### Manager, Technical Products @ VIOLIN Systems Jan 2017 – Jan 2018 | San Francisco Bay Area ### Technical Lead / Product Manager Design and Implementation @ Roche Jan 2014 – Jan 2017 ### Product Manager/ Tech Lead @ Warner Bros. Entertainment Group of Companies Jan 2013 – Jan 2014 | Burbank, CA ### CRM Analyst/ Product Architect @ Capital Group Jan 2011 – Jan 2013 | Irvine, CA Support Integrate Client Online Network(iCON) a CRM application ### Technical Consultant @ DIRECTV Jan 2011 – Jan 2011 | El Segundo, CA Part of the Siebel RIO team for handling Field Service, Wireless and Partner portal applications. ### Siebel Consultant @ Philips Jan 2010 – Jan 2011 | Bothell, WA Involved in maintenance of Quote Approval system and development of reports in Actuate. With a role chiefly as a Siebel CRM Configuration consultant my main responsibilities included. • Writing code and Business Services for data loading to Siebel • Involved in each phase of Siebel Implementation Life Cycle which includes Analysis, Design, Configuration, Testing and Maintenance • Design Business Scenarios • Assessment of functional requirement, performance of gap analysis and implement relevant system changes to achieve functionality • Feasibility study, Impact Analysis and Effort estimation for enhancements of current release and future releases • Addition of fields in BC’s to create corresponding Report/Sub Report fields, Generating ROLs • Changing the Code behind in reports to bring over new fields and writing business logic, adding report sections • Changes for Actuate reports ### Senior Siebel Consultant @ Tech Mahindra Jan 2009 – Jan 2010 Involved in the maintenance of Openreach WLR T2R system. (British Telecom - UK). The Agile process model was adopted requiring consistent incremental releases for rapid, weekly, high quality software delivery. With a role chiefly as a Siebel CRM Configuration consultant my main responsibilities included. • Assessment of functional requirement, performance of gap analysis and implement relevant system changes to achieve functionality. • Implementation of datamap changes, External Integration Object and Internal Integration Object changes. • Incorporation of VoFTTP products in the WLR product stack. • Reviewing high level design documents to produce the lower level design (LLD) to build software release. • Built Unit Test Cases and made relevant changes to regression test cases. • Firing the test cases to ensure functional compatibility across various environments • Srf replacement and component bounce. • Workflow and Business Service changes • Simultaneous handling of multiple releases • Baseline dbf and rekey the changes of the next release on the baseline srf. • Recorded changes in various systems like VSS (Visual Source Safe) so as to work in tandem with the L2C team. • Co-ordinate with L2C team for making changes which may affect their functionality. • Co-ordinate with the upstream HUB team and downstream NEO team with the output xml and xml schema. • Maintain performance checklists so as to note any future improvements to the existing object. • Implementation of Test Driven Development (TDD) in the team using SOUTH (Siebel Object Unit Test Harness) tool • Responsible for error-free weekly releases. • Mentor less experienced resources in the Siebel domain. • Provide the essential design/development support to the testing team. • Provide release cut-offs, support of the release and discuss any change scenarios with designers. ## Education ### Post Graduate Diploma in AI & ML in Artificial Intelligence Purdue University Jan 2024 – Jan 2024 ### Other; Certificate in Organizational Leadership Harvard Business School Online Jan 2022 – Jan 2022 ### Other; Certificate in Design Thinking and Innovation Harvard Business School Online Jan 2022 – Jan 2022 ### Certificate in Python Programming University of California, Berkeley Jan 2016 – Jan 2017 ### Project Initiation in Costing and Selection, Project Management Caltech Jan 2012 – Jan 2012 ## Contact & Social - LinkedIn: https://www.linkedin.com/in/ambikan --- Source: https://flows.cv/ambikanatarajan JSON Resume: https://flows.cv/ambikanatarajan/resume.json Last updated: 2026-04-07