# Amelia Petroff

> Product Experience Associate at OSG

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/ameliapetroff

Designing inclusive, intuitive experiences @ OSG Connect. Cal Poly SLO grad. Striving to live a life of empathy, inclusivity, and playfulness. If you catch me after work, I'm probably outside somewhere climbing, biking, or skiing :)

## Work Experience
### Product Experience Associate @ OSG
Jan 2025 – Present | California, United States
• Lead UX and product design initiatives across OSG’s platforms
• Drive cross-team collaboration and manage project timelines
• Conduct user research and develop detailed personas to inform design decisions
• Create and implement a unified design system across platforms

### Digital Product Design Intern @ OSG
Jan 2024 – Jan 2025 | California, United States

### Marketing Manager @ University Graphic Systems
Jan 2024 – Jan 2025 | San Luis Obispo, California, United States
• Design work for the company and clients
• Develop marketing campaigns, design promotional materials, and drive sales efforts
• Direct work with clients
• Manage all Social Media platforms for business
• Manage daily operations at the QuickPrint office

### Front Desk @ The Pad Climbing
Jan 2024 – Jan 2025 | San Luis Obispo County, California, United States
• Check in customers to the climbing gym
• Assess climbing knowledge to provide them with correct certifications
• Provide excellent customer service to those entering the gym

### Product Design and Marketing Intern @ Bonboarding
Jan 2023 – Jan 2024 | Barcelona, Catalonia, Spain
• Designing homepage for better user experience onboarding
• Create videos explaining the product
• Work on user flow and critique designs to maximize efficiency
• Social Media posts on different channels promoting the product

### Ambassador @ Guayakí Yerba Mate
Jan 2022 – Jan 2024 | San Luis Obispo, California, United States
• Promote brand awareness
• Create social media posts to showcase the Guayakí message

### Marketing and Social Media Assistant @ Lasting Adventures
Jan 2023 – Jan 2023 | Yosemite National Park
• In charge of all Social Media posts for the company
• Completed all email marketing for company through Mailchimp application
• Helped to develop new marketing and outreach strategies
• Managed all post trip emails and follow up with customers

### Developmental Chairwoman @ Gamma Phi Beta International Sorority
Jan 2022 – Jan 2023 | San Luis Obispo County, California, United States
• Help women of chapter pursue professional goals
• Assist in resume building and networking practice
• Provide chapter with programming to encourage academic and career readiness
• Increase members’ knowledge of available campus resources

### Alumni Chairwoman @ Gamma Phi Beta International Sorority
Jan 2022 – Jan 2023 | San Luis Obispo County, California, United States
• Designed mass emails monthly using Mailchimp
• Worked on email marketing
• Redesigned email template
• Increased email open rate by 24% and click rate by 17.5%

### Social Media Intern @ Cal Poly Graphic Communication
Jan 2022 – Jan 2022 | San Luis Obispo, California, United States
• Worked on different social media channels for Graphic Communication department - Tik Tok, LinkedIn, YouTube, Instagram, Twitter
• Designed posts using Canva and Adobe Illustrator
• Copywriting experience 
• Created and edited captions

### Project Manager Intern @ University Graphic Systems
Jan 2022 – Jan 2022 | San Luis Obispo County, California, United States
• Worked on project workflows from start to customer pickup
• Adapted customer paper catalogs for easier readability
• Worked directly with the project manager to create more engaging content for University Graphic Systems

### User Experience Intern @ DOLA Orthotics
Jan 2022 – Jan 2022 | Los Gatos, California, United States
• Reviewed Figma files to check average users ability to 
   use app prototype
• Researched unified voice for the company
• Helped create more inclusive language in app
• Worked on app prototypes and created mock-ups using
    four different color schemes

### Camp Coordinator and Counselor @ Creative Confidence Camp
Jan 2016 – Jan 2022 | Los Gatos, California, United States
• Directed game play for campers
• Fostered a positive environment for kids
• Ability to think on the fly to occupy children
• Checked kids in and out of camp

### Hostess @ Campo di Bocce of Los Gatos
Jan 2021 – Jan 2021 | Los Gatos, California, United States
• Responsible for guest reservations
• Managed seating chart for restaurant and directed guests to seats
• Taught large groups of 8 to 100 people how to play the game of bocce ball

### Head Coach @ HoopStar Basketball, LLC
Jan 2017 – Jan 2021 | Los Gatos, California, United States
• Fostered fun environment for kids to learn how to play basketball while having fun
• Lead groups of 15 – 20 kids
• Spoke to parents when they had concerns for their child
• Head coach of young women's programs allowing a supportive environment for young women to become leaders and strong basketball players


## Education
### Bachelor of Science in Graphic Communication in User Experience Concentration | Industrial Technology Minor
California Polytechnic State University-San Luis Obispo

### Bachelor of Science - BS
CEA CAPA Education Abroad

### High School Diploma
Los Gatos High School

### Web Design
San Jose City College


## Contact & Social
- LinkedIn: https://linkedin.com/in/amelia-petroff
- Portfolio: http://www.ameliapetroff.com/

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Source: https://flows.cv/ameliapetroff
JSON Resume: https://flows.cv/ameliapetroff/resume.json
Last updated: 2026-04-13