Building real-time conversational AI agents by integrating LLMs (GPT, Llama) with speech-to-text and text-to-speech technologies, automating receptionist workflows: answering patient questions, handling calls/texts, and taking actions (booking/rescheduling appointments).
Developing and maintaining a full-stack web platform for dental practices using React.js (UI), Express.js (APIs), integrated Twilio (communications), Stripe (billing), and deployed scalable solutions using AWS (Lambda, SQS).
Ensuring software reliability through quality assurance and automated testing (Jest, Playwright).