# Amira A. Puthpavana Pettus > Senior UX Design Manager | Verily (formerly Google Life Sciences), Alphabet Location: San Francisco, California, United States Profile: https://flows.cv/amiraaputhpavanapettus I'm a design leader who builds teams and products that make complex systems feel human, especially in healthcare, where clarity and trust are everything. Currently: Senior UX Design Manager at Verily (formerly Google Life Science) an Alphabet company, where I lead UX for Participant Programs & Engagement, shaping how people understand and act on their health data across longitudinal care journeys. What I bring: • 12+ years leading product design and UX research across health tech, fintech, and enterprise SaaS • Built and scaled a multidisciplinary design team from 0→1 at Loyal Health, shipping an enterprise patient engagement platform used by major U.S. health systems • Deep experience in service design, design systems, AI-powered product development, and mixed-methods research • Global practice: led design across the U.S., Rwanda, Ecuador, Chile, India, and the U.K., including designing Rwanda's first point-of-care digital health record (E-Heza) as a Global Health Corps Fellow • Fluent in the full design lifecycle: discovery, systems thinking, cross-functional collaboration, and scaled delivery I believe design's highest purpose is reducing friction for people in high-stakes moments. I hire for craft and curiosity, and I build environments where designers can do the best work of their careers. Open to senior design leadership roles in health tech, AI/ML products, or mission-driven enterprise — on-site or hybrid in SF Bay Area, NYC, or remote. MFA, Design & Technology from Parsons School of Design | B.S. from Georgia Institute of Technology | Global Health Certificate from Johns Hopkins Bloomberg School of Public Health ## Work Experience ### Senior UX Design Manager, Participant Programs & Engagement | Verily, an Alphabet Company @ Verily Jan 2025 – Present | San Francisco Bay Area Leading UX design for Verily Me, Alphabet's direct-to-consumer health app, transforming fragmented health data into personalized, longitudinal care journeys. • Manage a cross-functional design team (UX design + UX research) embedded within Participant Programs & Engagement, a high-priority product area spanning care navigation, behavior change, and health data visualization • Drive service design strategy across the full participant journey — from onboarding through ongoing health program engagement — ensuring clarity and trust at every touchpoint • Collaborate with PMs, engineers, clinical operations, and data science to ship AI-powered features that help users understand their health metrics and take action • Recruit and grow a team of designers; established design rituals, critique culture, and a shared design system to scale quality across the org • Work at the intersection of consumer UX and clinical complexity, balancing regulatory constraints, health equity considerations, and delightful experience design ### Director Of Product Design @ Loyal Health Jan 2020 – Jan 2024 Built and led the design function at Loyal Health, a B2B2C healthcare SaaS platform serving hospital systems and health networks across patient acquisition, provider search, scheduling, and care navigation. • Built a 14-person multidisciplinary department from the ground up, spanning Product Design, UX Research, and Design Systems, establishing OKRs, career ladders, critique culture, and scalable design operations • Led design strategy and execution across 12 mobile and web products used by 450+ hospitals, navigating compliance-driven, high-stakes healthcare environments • Partnered with Engineering, Sales, and Product to align design priorities with business outcomes, contributing to 36% YoY revenue growth • Architected a scalable design system and mobile-first practices that unified cross-platform product experiences, improving design velocity and developer collaboration • Championed structured research operations, introducing activation, engagement, and usability tracking across product journeys to make UX impact measurable and repeatable • Influenced product roadmap at the executive level, translating user insights into strategic decisions that shaped Loyal's platform direction ### Lead Product Designer (promoted from Senior Product Designer, promoted from Product Designer) @ ThoughtWorks Jan 2019 – Jan 2020 | USA · India · Latin America · UK Delivered human-centered design across high-complexity enterprise and regulated industry clients as part of a global technology consulting firm, spanning healthcare, financial services, media, and retail. • Led UX design for NYU Langone Health's Find A Doctor platform, improving search accessibility and experience for 5M+ annual users across mobile and desktop • Led the 0 to 1 design of Walmart's internal financial operations platform, serving 25+ departments • Led UX design for Morgan Stanley's internal technology provisioning portal, simplifying workflows for 80,000 employees across global offices • Led discovery and design for a mobile and web application for 5,000 JP Morgan Chase financial salespeople, conducting 50+ interviews and field studies with national and international users • Delivered design for Moody Analytics' bank stress testing application, creating intuitive dashboards and workflows aligned with complex regulatory frameworks for technically proficient internal users • Formed and led the AI and Machine Learning vertical in Ecuador, shaping product vision, strategy, and ethical design frameworks for data-sensitive applications • Coached and mentored junior designers across North and South America, emphasizing craft, scalability, and user-first problem-solving within complex enterprise ecosystems ### Senior Product Designer @ ThoughtWorks Jan 2019 – Jan 2019 | New York City Metropolitan Area ### Digital Health Specialist and Lead Product Designer @ The Ihangane Project Jan 2018 – Jan 2019 | Ruli, Rwanda Led design for E-Heza, Rwanda's first point-of-care digital health record system, built to improve maternal and child health outcomes in rural Rwanda. • Led end-to-end design and implementation of antenatal and registration modules, collaborating directly with frontline nurses and public health leaders through participatory design and ethnographic field research • Partnered with the Rwanda Ministry of Health to pilot the system across 9 health centers, with a roadmap for 13 additional sites • Designed for replication and scale, building in interoperability with DHIS2 and aligning with evidence-based clinical care protocols • Applied cultural competency and field research methods to ensure the product fit the real workflows and resource constraints of frontline healthcare workers http://www.theihanganeproject.com/team/amira-pettus/ ### Global Health Corps Fellow @ Global Health Corps Jan 2018 – Jan 2019 | Ruli, Rwanda Global Health Corps is a competitive fellowship that champions health equity. It recruits, selects, and places emerging young leaders with non-profit organizations and government agencies in East Africa, Southern Africa, and the United States. https://ghcorps.org/author/amira-anne-pettus/ ### Senior Product Designer @ ThoughtWorks Jan 2015 – Jan 2018 | USA / Ecuador / India / UK I collaborate with global teams, using agile and design thinking methodologies, to create digital products for clients in healthcare, finance, retail, media, and public sectors. Featured Project: Bahmni Bahmni is an open sourced, electronic medical record system for low resource clinics and hospitals. This system is currently being used in 25 locations worldwide. It is an integration of 3 open source products, (OpenMRS, OpenELIS, and OpenERP) with an enhanced UI layer built on top. ### User Experience Designer @ ThoughtWorks Jan 2014 – Jan 2015 | Greater New York City Area ### User Experience Researcher @ TEC Systems, Inc. Jan 2013 – Jan 2014 | Greater New York City Area Partnered with graphics team to identify process pain points of building operator using contextual inquiry and user flows. Used this data to inform UX and UI improvements of building automation control panels. ### Software Educator @ The New School Jan 2013 – Jan 2013 Web and Media software tutor ### Game Design Apprentice - User Experience @ Antidote Games Jan 2012 – Jan 2013 | Greater New York City Area User experience designer for game play, narrative, and rule sets. ### Teacher's Assistant @ The New School Jan 2012 – Jan 2012 | Beijing,China Assisted 2 professors during a fashion technology design collaboration between Tsinghua University and Parsons The New School students. Oversaw student groups and helped to realize their ideas from design, prototyping, and completion. Acted as a technical and design resource, specifically with physical computing. The collab culminated into the first fashionable technology show at Tsinghua University. ### Dandelion Teaching Fellow @ The New School Jan 2012 – Jan 2012 | Beijing, China Taught programming logic, basic programming,digital and analog game design, as well as systems thinking using Activate! at Dandelion Middle School in Da Xing District (Beijing) Activate! is a game design curriculum developed by Parsons Pet Lab that aims to teach high school students game design concepts, methodologies and software tools. ## Education ### Master of Fine Arts (MFA) in Design and Technology Parsons School of Design - The New School ### Global Health Certificate in Dept of International Health Johns Hopkins Bloomberg School of Public Health ### Climate Change and Health Certificate Yale School of Public Health ### Bachelors of Science (BS) in Science, Technology, and Culture Georgia Institute of Technology ## Contact & Social - LinkedIn: https://linkedin.com/in/amirapettus - Portfolio: https://www.amiraapettus.com/ --- Source: https://flows.cv/amiraaputhpavanapettus JSON Resume: https://flows.cv/amiraaputhpavanapettus/resume.json Last updated: 2026-04-13