Managing Director of Design Systems and Content Strategy.

• Spearheaded the development and successful implementation of TIAA's design system, improving design efficiency.

• Managed the creation of a comprehensive writing style guide and system documentation, reducing content development time.

• Established a governance model and processes to maintain the integrity and evolution of the design system and ensure adoption, including design processes for the whole organization.

• Acted as liaison between UX and brand teams to drive new brand adoption through the design system.

✨ Next-Gen Solutions: We coach teams on the latest AI workflows and facilitate creative workshops with clients that include Rite-Aid, Jump Trading, Walmart Labs and more. Our core focus is on developing solutions that transcend conventional boundaries. We thrive on pushing technological frontiers, developing products and services that not only keep pace with change but go beyond the status quo.

Co-innovating with enterprises to envision and pilot their future of work and productivity. Our work impacts the growth of Microsoft cloud assets powered by AI, and the digital transformation of industries. We take pride in jointly co-creating a tangible, vision of the future with our customers - as they continue to leverage Office 365 to empower great teams. As an innovation experience designer, I partner with our cloud customers directly to envision and design an insights-driven north star and deliver tangible end-to-end solutions in the form of a feasible MVP.

Led teams through early research, service design and implementation in the area of grocery, grocery fulfillment, meal planning innovation, award-winning associate facing tools, and the redesign of Walmart's highly personalized baby registry and gifting scenarios and influenced innovation across the portfolio.

Provided hands-on design and design direction across multiple global products, focused on innovating retail and fashion ecosystem by leveraging digital opportunities to converge online shopper with physical retail experiences. Worked with products spanning across multiple platforms, emphasizing emerging technologies and user-centered innovations such as digital storefronts and embedded displays (kiosk), natural user interfaces (Gestural), POS, and cross-screen web and native (iOs/Android) experiences. Mentored design talent mid-level design talent, and pioneered the cross-discipline (design, PM, engineering) 'war room' approach, collaboratively lead and facilitated qualitative design research.