• Led the product team for Staybook, managing the roadmap, backlog, and product discovery to drive over $400M in revenue.

• Launched 28 innovative features in ten months, modernizing the UI and securing key customer contracts.

• Owned AEM CMS strategies, developing 30+ components and increasing adoption by 3% through market research and A/B testing.

• Owned the backlog and strategy for Engagement and Clinical Operations, leading efforts that drove well over $100M in company revenue and increased membership by 200% in 12 months.

• Designed and implemented a compliance-driven care response system, ensuring 100% adherence to a 24-hour outreach protocol for 70,000+ patients.

• Led the migration of telehealth services to Zoom, reducing operational costs by $280K annually while improving system efficiency.

• Delivered new SaaS features that enhanced care coordination for 200+ healthcare practitioners, aligning with regulatory requirements.

• Led from 0 -1, the launch of the HCA’s design system Neutron, driving adoption across 30+ departments and 1,000+ web pages.

• Conducted user surveys to inform data-driven improvements, increasing satisfaction and usage.

• Boosted adoption of DevOps tools by 200% via training, documentation, and support.

• Led the migration of Azure DevOps to GitHub, migrating over 700+ projects and leading onboarding meetings with over 100+ teams/ departments.

• Community leader for Evolve, HCA’s Software development community, organizing community events and dividing membership adoption from 30 to 250+ in 12 months.

• Led a department initiative to automate executive reports using SQL and Power BI, saved 500 hours annually, reduced costs by $30,000, and received my Lean Six Sigma Green Belt.

• Resolved 2,000+ support requests with 100% SLA compliance as a top performer.