Led delivery governance and execution for Minnesota’s enterprise Grants Management System (GMS), a high-visibility, multi-vendor platform impacting millions in public funds and reporting directly to Commissioner and Governor-level stakeholders.

• Established full program execution model across state and vendor teams (10+ vendor engineers, QA, technical lead)

• Designed Azure DevOps structure from scratch — backlog hierarchy, dashboards, RAID logs, dependency tracking, executive reporting views

• Standardized roadmap, backlog structure, and prioritization across PO, BAs, and engineering

• Cleaned and restructured 1,000+ backlog items to restore delivery clarity and milestone alignment

• Led UAT strategy and readiness coordination across business testers and technical teams

• Built Power BI-driven reporting and delivery health dashboards for Deputy Commissioner reviews

• Drove cross-vendor coordination under regulatory, audit, and compliance constraints

• Re-established Agile delivery cadence, sprint predictability, and stakeholder confidence

Outcome: Restored program execution discipline, executive visibility, and predictable delivery across a complex state initiative.

Led cross-team program execution across multiple data and platform teams, driving roadmap alignment, dependency management, and scaled Agile delivery.

Partnered with Product, Engineering, and leadership to align program governance, release milestones, and DevOps integration with enterprise objectives.

Facilitated PI Planning, cross-team execution reviews, and risk mitigation forums to improve delivery predictability and transparency.

Established program-level dashboards in Jira to track milestone health, sprint predictability, backlog readiness, and cross-team dependencies.

Worked with engineering teams to improve CI/CD maturity and release coordination across distributed teams.

📌 Key Outcomes:

Improved sprint predictability to >80% across teams.

Increased backlog readiness and reduced unplanned work.

Strengthened cross-functional alignment, improving release flow and delivery reliability.

Led cross-functional program execution for a 50+ person Google Cloud organization, aligning product, engineering, and platform teams on roadmap milestones and release readiness.

Owned dependency tracking, execution reviews, and milestone governance across multiple cloud workstreams.

Partnered with Product and Engineering leadership to translate strategic initiatives into executable roadmaps with clear success metrics.

Worked hands-on with teams to improve story mapping, backlog structure, and cross-functional collaboration, reducing ambiguity between Product, Design, and Engineering.

Built Jira and Azure DevOps dashboards to provide real-time visibility into delivery health, backlog readiness, and cross-team risks.

Facilitated scaled planning and release checkpoints to ensure coordinated delivery across distributed teams.

📌 Key Outcomes:

Achieved >85% sprint predictability across four teams.

Reduced defects by 20% through improved backlog hygiene and release discipline.

Stabilized velocity and improved stakeholder confidence through transparent execution reporting.

Led cross-team program execution across multiple security engineering teams, improving delivery predictability, dependency management, and release discipline.

Partnered directly with the VP of Engineering to assess execution risk, backlog health, and systemic bottlenecks impacting roadmap delivery.

Designed and implemented a lightweight program governance model (Scaled Daily Scrum, dependency tracking, risk reviews) to improve cross-team coordination and transparency.

Facilitated cross-functional story mapping sessions to align Product, Engineering, and Security teams on end-to-end feature flow and release sequencing.

Partnered with engineering leadership to refine and streamline internal DevOps / CI-CD workflows, improving release readiness and deployment consistency.

Standardized backlog readiness and refinement practices to reduce rework and improve sprint execution stability.

📌 Key Outcomes:

Achieved 80%+ sprint predictability across teams.

Reduced defect rates by 50% through improved backlog hygiene and release discipline.

Improved feature delivery timelines by resolving cross-team dependencies earlier in the cycle.

Senior Technical Program Consultant (Agile & DevOps)

Blue Shield of California · Contract

May 2020 – Apr 2021

Led enterprise-wide Agile transformation across the IT Operations portfolio, launching and stabilizing 13 cross-functional Agile teams aligned to business strategy and regulatory requirements.

Partnered with senior leadership to define portfolio governance, implement SAFe planning cadences, and establish cross-team dependency management.

Designed and rolled out an Agile Program Playbook, standardizing execution models, backlog hierarchy, metrics, and DevOps integration practices.

Integrated Jira and Azure DevOps reporting to provide real-time visibility into backlog health, sprint predictability, and release readiness.

Facilitated PI Planning, iteration events, and leadership reviews, ensuring alignment between Product, Engineering, and Operations.

📌 Key Outcomes:

Improved sprint predictability and team velocity across the portfolio.

Reduced time-to-market by 25% for key initiatives through improved flow and dependency resolution.

Established sustainable governance model balancing Agile execution with compliance constraints.