# Amit Malik > Product Manager. Creating innovative solutions in Payments/Compliance/Finance Space. Certified on CSPO/PSM-I/AWS Cloud /Mulesoft/Salesforce/Tableau Location: San Francisco Bay Area, United States Profile: https://flows.cv/amitmalik ➔ Product Manager in Technical Landscape creating scalable Products in Finance, Risk, Payments & Technology domain. ➔ 18 years of Software Design and Development experience. ➔ Data driven Product Manager, proficient with SQL, SAS, Tableau and Pivot ➔ Certified Professional Scrum Master (PSM I) & Certified Product Owner(CSPO), managed multi facet teams and business owners on high stake projects ➔ Mulesoft Cloudhub Integration Expert, creating APIs, Web-services and deploying them on Cloud Infrastructure. ➔ AWS Certified Cloud Practitioner ➔ PCI & Sox expert Worked as a PCI consultant for payment and Card projects, experience working as Internal Auditor. ➔ Domain expertise in Transaction Processing, Core Banking, Risk/Fraud management and Payments ➔ 10+ years of strong programming background in web and legacy Software development with SQL, SAS, HTML, CSS3, MQ, XML, COBOL, CICS, Java Script, DB2. ➔ Working experience on BPM and enterprise tools such as TFS, JIRA, Rational Suite, SoapUI, SOAP SONAR Postman, Anypoint, Salesforce Platform. ## Work Experience ### Product Manager @ Salesforce Jan 2025 – Present | San Francisco Bay Area ➔ Managing the roadmap items for multibillion $ Salesforce Quoting process to deliver seamless selling experience for our sales and revenue team ➔ Responsible for defining Quoting quarterly Product Increment aligning them to organizational Yearly goals. ➔ Focussed on innovation, scaling Feature-Set, defining their Value Proposition and Prioritization. 
➔ Currently Automating Salesforce Product onboarding to manage ever-increasing salesforce, Mulesoft and Tableau 6700 active SKUs. ➔ Working closely with full stack tech team to deliver committed features ➔ Focused on increased automation by introducing GenAI agents in CPQ processes ➔ Created slack workflows & intake process to engage CPQ team services ➔ Responsible for delivering PRDs, release plan and Sprint targets to get the product develop accurately and delivered on time according to the business needs. ### Technical Product Manager @ Visa Jan 2023 – Jan 2025 | Foster City, CA ➔ Lead a full stack development team to deliver GenAIsys platform that provided sdks and framework to develop GenaAI Tools & Agents. ➔ Owned the ideation, strategy, scoping, implementation, and improvement of products ➔ Delivered KnowledgeGraph as a Service & LLM based Evaluation Framework ➔ Participated in Gen AI hackathons and our AI tool made the final. ➔ Delivered Issuer generated Passkey solution for VISA ➔ My Product Deliverables essentially covers Quarterly Roadmap, PRDs, Feature Prioritization, Market Research & Value propositions. ➔ For Tech Team I managed Feature scope & Acceptance Criteria, Solution Design, Sprint deliverables, dependencies and Unblocking stories. ➔ Managed Products and roadmaps for RSDP/NA and Innovation team. My role is to groom an idea/feature, define scope & value propositions and, manage the execution whilst working with global team and partners to showcase the pilots and get the adoption required to make the idea successful. ➔ Worked with Business Clients and Global teams to manage new and existing products in GenAI, IAM & Authorization space. ➔ Solutions were delivered as a cloud services, sdks and APIs to Visa internal and external clients. ### Solutions Architect @ Mercedes-Benz Financial Services USA LLC Jan 2023 – Jan 2023 | Fort Worth, TX ➔ Helped Mercedes Financial org move from legacy IT infrastructure to salesforce CRM & API driven Mulesoft platform. ➔ Worked as a solution architect to come up with the integration requirements and design for the solution. ### Product Manager @ Salesforce Jan 2019 – Jan 2023 | San Francisco Bay Area ➔ Managed Product roadmap and strategy for Salesforce's Data and Analytics. Focused on Enterprise automation, Data Analytics, Data integrity & Integration. ➔ Implemented S360(Comprehensive Supplier Management), PO(Purchase Order Management) solutions using Salesforce and Mulesoft. It removed the redundancies/errors of manual process, making the process itself 70% more efficient for our vendors ➔ Collaborated with RealEstate and Employee success teams to delver work.com in record time. The application helped hundred thousand of employees to get back to office safely, saving millions in Health and Safety for different Organizations ➔ Implemented automation to Licensing & Provisioning of the Mule cloud against a new, renewed, and modified client contracts. Automation removed any manual effort, provisioning errors, It saved 100s in man hour and $100Ks in the lost revenue and trust for MuleSoft & their customer. ➔ Increased efficacy of vendor onboarding by delivering LegalDeniedParty, a KYC & Anti-Money Laundering (AML) process to screen the new and existing Clients against different watchlists and Social media ➔ Led the delivery of ITAC1, ITAC2 controls for Enterprise data Snowflake Platform to make it SOX compliant, delivering 99% accuracy for Enterprise Data ➔ Promoted API led development and modernized enterprise 30+ Finance & Risk Integrations to cloud ➔ Delivered apis for enterprise snowflake warehouse so various applications can hook up and get client's enterprise data without building any Point to Point integrations ➔ Utilized agile SCRUM methodology. Created PIs, Epic and user stories. Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and product demos. Forecasted blockers and impediments to business owners and technical teams ### Technical Product Owner @ Elevate Jan 2017 – Jan 2018 | Addison/Fort Worth Area ➔ Worked with Marketing, Business & Senior Executives to strategize on the requirements for a new Credit Card product. ➔ Managed Product roadmap, backlog, priorities on must have and good to have features for self-service website and mobile app for the new card ➔ Designed the System and integration Architecture by developing the Flow and system diagrams. ➔ Worked with Vendors, Banks and Transaction processors to Integrated third party Payment, Transaction, ACH and Notification web services with our new application. ➔ Kept development cycle seamless by revisiting priorities and proactively keeping tabs on impediments. ➔ Worked with with dataware housing team to design the analytics for BI and forecasting reports ➔ Developed the PCI readiness checklist and worked with infra to get enterprise PCI compliant ➔ Worked with teams to integrate and deploy cloud services such as AWS IAM, Cognito for new card. ### Lead Programmer Analyst @ TSYS Jan 2009 – Jan 2016 | Noida ➔ Managed Commercial and Consumer card solutions for various North America clients. ➔ Worked with clients and cross functional team to deliver Tokenization, adding abstraction and security to consumer cards after recent merchant hackings ➔ Collaborate to deliver Surround, an API gateway, a single platform to access different TSYS web services ➔ Delivered alert feature for consumer cards to our clients so a customer can choose to receive alerts when a card is swiped ➔ Delivered operational excellence by regularly analyzing the DB2 indexes to improve the database performance ➔ Built data visualizations platform using SAS for product KPIs that reduced manual reporting work by 8 hours weekly ➔ Led team of 6 engg and 2 QA, Utilized agile SCRUM methodology. Created Epic and user stories. Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and product demos. Forecasted blockers and impediments to business owners and technical teams ### Software Designer @ Royal Bank of Scotland Business Jan 2007 – Jan 2009 | Gurgaon, Haryana, India ➔ Led team of engineers to deliver the offers and products for RBS insurance ➔ Prepared the functional design, Application design. Designed ad hoc queries with SQL in Cognos ReportNet. ➔ Saw through the after release cycle integration testing, resolving defects and bug fixes ### Senior Software Engineer @ Sopra Steria Jan 2006 – Jan 2007 | Noida ➔ Prepared the functional design, Application design. ➔ DB designing for inventory and warehouse management. ➔ Design SAS analytics reports ### Software Engineer @ IBM Jan 2004 – Jan 2006 | Bangalore, India ➔ Prepared the functional design, Application design. Designed ad hoc queries with SQL in Cognos ReportNet. ➔ Saw through the after release cycle integration testing, resolving defects and bug fixes ## Education ### Bachelor’s Degree in Maths Delhi University Jan 1998 – Jan 1999 ### Bachelor of Engineering - BE in Computer Science Dr. Bhim Rao Ambedkar University, Agra Jan 1999 – Jan 2003 ## Contact & Social - LinkedIn: https://www.linkedin.com/in/amit-malik-61316516 --- Source: https://flows.cv/amitmalik JSON Resume: https://flows.cv/amitmalik/resume.json Last updated: 2026-04-07