# Amit Sharma

> Staff Software Engineer at ServiceNow – The Enterprise Cloud Company

Location: Cupertino, California, United States
Profile: https://flows.cv/amitsharma

Platform Engineer | Architecting Enterprise-Scale Systems & AI Foundations

I build the "heavy machinery" that powers enterprise operations. At ServiceNow, I’m part of the Core Platform Engineering team, architecting systems that handle massive scale—from subscription management and licensing to threat intelligence pipelines and the CMDB integrations that serve as an enterprise’s "source of truth."

My Perspective: > Reliable AI is only as good as the platform it sits on. I believe the next frontier of Platform Engineering is creating the infrastructure—data foundations, guardrails, and LLMOps—required to take AI from a "cool demo" to a production-grade reality.

Core Expertise:

Distributed Systems: Architecting for high availability and massive scale.

Platform Logic: Subscription engines, licensing, and complex data orchestration.

Future-Proofing: Actively specializing in Agentic Workflows (LangGraph, CrewAI) and Advanced RAG (LlamaIndex) to bridge the gap between core infrastructure and generative AI.

I’m a systems engineer at heart, focused on building the scalable, secure foundations that allow modern enterprises to evolve.

## Work Experience
### Staff Software Engineer @ ServiceNow – The Enterprise Cloud Company
Jan 2016 – Present | Santa Clara

### Principal Software Engineer @ BrightPoint Security (Acquired by ServiceNow)
Jan 2015 – Jan 2016 | San Mateo

### MTS Software Engineer @ PayPal
Jan 2014 – Jan 2015 | San Jose

### Staff Software Engineer @ ARRIS (Motorola Home Division Acquired by Arris)
Jan 2013 – Jan 2014 | Santa Clara

### Senior Staff Software Engineer @ Motorola Mobility (A Google Company)
Jan 2007 – Jan 2013 | Santa Clara

### Senior Software Engineer @ Terayon
Jan 2005 – Jan 2007 | Santa Clara

### Software Engineer @ ATAC
Jan 2002 – Jan 2005 | Santa Clara

### Software Engineer @ Selectica
Jan 1998 – Jan 2002 | San Mateo


## Education
### Master of Science - MS in Software Engineering (Cloud Computing and Virtualization)
San José State University

### Bachelor of Engineering in Computer Engineering
Nagpur University


## Contact & Social
- LinkedIn: https://linkedin.com/in/amitsharma3

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Source: https://flows.cv/amitsharma
JSON Resume: https://flows.cv/amitsharma/resume.json
Last updated: 2026-04-12