Managed a team of designers responsible for the architecture and design across all desktop, tablet and mobile platforms. Through collaboration with our research team, content strategy and visual design, we worked closely with our product and technology partners to produce the best design solutions for our users — from consumer, small business, commercial and enterprise software.
Focused on both mobile and online platforms -- from mobile payment/wallet designs to transaction-based functionality in the authenticated environment
Led multi-disciplinary user-experience project teams consisting of visual designers, content strategists, and others
Design and deliver UX designs and documentation
Created interactive prototypes to better convey design solutions for product owners, technology partners, and usability testing
Managed a project team consisting of content strategist, visual designer, and work in conjunction with usability engineers and researchers
Led visioning efforts to conceptualize and explore new experiences and help inform and influence business / product partners
Developed, documented, and implemented processes and standards — partnering with business, development, legal/ risk/compliance
Scope, size, and define project strategy and requirements for desktop and mobile platforms
Coordinated pre-project design sessions with business/product partners and research specialists
Created a custom UX documentation tailored to the project: competitive analyses, audits, inventories, site maps, prototypes and wireframes
Managed vendor relationships in order to influence and improve design direction; communicating recommendations to executive leadership
Mentored/educated team members and partners based on UX practices, ADA Compliance and other industry knowledge
I also helped manage visioning work across the team, define processes, and manage vendor relationships and outside agency designers.
