# Andi Plantenberg

> Design Program Manager / Design Ops leader with product and agency roots—creating the clarity and conditions where exceptional customer experiences can emerge naturally.

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/andiplantenberg

I come from a principal product designer background and a creative agency background. I believe great design ops isn't just about process—it's about creating the conditions where exceptional customer experiences can emerge naturally.

I am looking for a Design Ops / Design Program Manager role where I can bring about teaming, trust, predictability and unwavering support for design teams. 

I bring a people-first approach to Design Operations and Program Management, drawing on over a decade as a product designer and creative leader. I love building programs that empower teams, deepen cross-functional partnerships, and make it easier for designers to do their best work.

My superpower is my ability to move from the granular to the 20,000 foot view and back easily. 

Program creation / measurement & iteration
Player / coach
Workshops & education programs
Building & fortifying relationships in and around designers and product teams

## Work Experience
### Principal Design Ops Lead / DPM, Founder @ FutureTight
Jan 2018 – Present | San Francisco Bay Area
FutureTight is a Design / innovation consultancy based in San Francisco, California, teaching orgs to learn & adapt at scale through measurement & customer obsession. Clients include: NASA Ames Mission Control, Open Table, P&G, Mayo Clinic, Bissel, The Lending Club, U.S. Department of Defense, Kaiser Permanente and General Electric �GE�

### Faculty @ Lean Startup Co.
Jan 2017 – Jan 2020 | San Francisco Bay Area
• Led User-Centered Design and Lean UX processes with client design and software teams, and exec teams
• Designed and facilitated experimentation workshops and product-market fit workshops for design & product teams
• Liaison with client C-suite to onboarded executive sponsorship to unblock teams, resulted in 100% increase in experiment throughput
• Created and led workshops at Lean Startup Conference for 300+ people, 2 years running

### Principal Product Designer @ Pivotal Labs
Jan 2016 – Jan 2017 | San Francisco Bay Area
Premier software design & development lab known for best-of-breed software design and development practices

• Led product design and processes for enterprise clients including Allstate, Amex, Doosan -- transforming waterfall teams into agile teams
• Led bespoke product design processes for enterprise innovation: Coke-a-cola Founders and RWE Innogy New Ventures
• Built and facilitated regular workshops on emerging product methods for internal design teams and their product and engineering counterparts

### Principal Product Designer @ Neo Innovation, Inc.
Jan 2013 – Jan 2016 | San Francisco Bay Area
• Led operations and execution of UX, IXD, visual design, experiment design for fortune clients, startups and incubators
• Built into design operations the identification and validation of high-risk assumptions
• Grew community and teaming through design community events focused on how designers can inspire through their craft (Sketch Notes Meetup, Rapid Prototyping for Personality and Impact)

### Creative Director / Product Design Lead / Design Ops Lead @ Mightycause
Jan 2012 – Jan 2013 | San Francisco Bay Area / Washington DC
MightyCause is a late-stage startup aiming to change the world through the democratization of philanthropy

• Led design ops and processes for all UX, IXD and design across web and mobile
• Founded Lean UX practice and mobile-first approach to design

### Principal / Creative Director / Design Ops Lead @ singlebound creative
Jan 2000 – Jan 2012
Award-winning digital studio. Clients: Gymboree, Sierra Club, Autodesk, Nature Conservancy, Men's Wearhouse, Bloomsbury

• Led ops and execution for Design, UX, IXD
• Managed 20 designers and developers
• Recruited top talent, supported career growth

### Creative Director / Product Design Lead @ AGOGO Amalgamated, Inc.
Jan 2012 – Jan 2012 | San Francisco / New York

### Creative Director / Interactive Lead @ Ownza
Jan 2011 – Jan 2012 | San Francisco Bay Area
Leading Design, User Experience, Brand.

### Creative Director @ Razorfish
Jan 2010 – Jan 2010
• Led the redesign of US bank digital offerings (visual design, UX)
• Recruited and managed top design talent

### Online Design Director / Design Ops @ GameSpot
Jan 1999 – Jan 2000

### Creative Director @ Investools
Jan 1996 – Jan 1998

### Web Designer @ AOL
Jan 1995 – Jan 1996


## Education
### BA in Art / Theology
University of Redlands

### Studied Physics and Astronomy in Learned how to weigh a galaxy, then went back to work.
San Francisco State University


## Contact & Social
- LinkedIn: https://linkedin.com/in/andiplantenberg
- Portfolio: http://futuretight.co
- Portfolio: https://medium.com/futuretight

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Source: https://flows.cv/andiplantenberg
JSON Resume: https://flows.cv/andiplantenberg/resume.json
Last updated: 2026-04-13