• Own UX strategy across high visibility, bankwide initiatives, partnering closely with CFOs and senior leaders to shape product direction and decision making.

• Lead the design of unified executive dashboards that replace fragmented reporting and give leadership a clear, consistent view of performance across the organization.

• Build and scale a shared design system, data visualization language, and accessibility standards used across multiple internal products.

• Act as a trusted design partner to executives, product, and engineering by translating complex business problems into clear, actionable experiences and repeatable UX practices.

• Directed the design strategy for cross-functional teams, ensuring a unified vision and efficient execution that drove product adoption and market differentiation.

• Led the design and product roadmap, collaborating with business stakeholders, product management, and engineering to ensure user-centered solutions that align with overall product vision and business objectives.

• Built and scaled a design system, ensuring consistency and reducing time-to-market by enabling streamlined workflows across teams.

• Drove user engagement by 30% through scalable design solutions, aligning design strategy with business goals across web and mobile platforms.

• Drove user engagement by 40% through scalable design solutions for web and mobile platforms.

• Led the design and product roadmap, collaborating closely with engineering to ensure seamless execution and alignment with business objectives.

• Built and scaled a design system, improving cross-team collaboration and reducing design debt.

• Aligned product vision with business objectives, delivering impactful user experiences that boosted product adoption.

• Led accessibility-first initiatives, achieving WCAG compliance and enhancing usability for diverse audiences.

• Led user research and usability testing, refining designs and enhancing product usability and performance.

• Led a Design team, fostering creativity and collaboration, while executing user-centric strategies.

• Revamped the Web platform, directly contributing to an increase in customer retention and growth in revenue

• Designed a mobile app that expanded the company’s market share, driving user engagement and business scalability.

• Acted as a Product Owner for key projects, managing roadmaps, user stories, and iterative development.

• Leveraged strong collaboration and communication skills to work effectively with cross-functional teams to align design solutions with business requirements and user needs.

• Applied user research and usability testing expertise, resulting in data-driven, user-friendly product designs

• Led a diverse creative team driving innovation and effective collaboration.

• Increased conversion rate by 25% through strategic UX design enhancements.

• Exceeded business goals with the design of clean and intuitive user interfaces.

• Client praise for the extensive research and use of empathy tools for potential users to achieve a more mindful and user-friendly design