Palo Alto, California, United States
As a Guest Service Agent, I provided great customer service and
maintained a positive relationship with all arriving guests while serving all
their specific needs and requests. In addition, I assisted the new team
getting acquainted with standard hotel procedures and policies
> Greeted guests, Issued room keys, recommended activities and dining
locations, and managed room requests
> Retrieve as much information regarding likes and dislikes of all guests to
make their stay as comfortable as possible.
> Assisted as Valet when needed