# Andrew Lichtenhan, CPACC > Lead Delivery Designer at Wells Fargo Location: San Francisco, California, United States Profile: https://flows.cv/andrewlichtenhancpacc I'm an product designer working with an amazing team to improve user experiences for my customers, clients; but taking extra care so that my teammates have the best tools, guidance, and empowerment in their work to do the same. Specializing in visual and interaction design I wield fit, form, function, and context to solve problems and make better products, relationships, and feeling positive towards my impact. I've worked in numerous fields of design including enterprise finance, automotive manufacturing, information technology, academia, and even gaming! My user-centered design processes are rooted in a proven track record of creating excellent experiences through fantastic team collaboration, being reliable, learning and improving continuously; all that have made me an excellent designer outside of any tool and matter the medium. I work passionately and diligently no matter the project. I am driven, eager, and willing to go above and beyond to make a great impression. Whether with pencil, pixels, mouse, or dry-erase markers – I'm excited to make fantastic products that end-users. clients, and customers all adore. ## Work Experience ### Lead Delivery Designer @ Wells Fargo Jan 2024 – Present | San Francisco, California, United States • Design Delivery Lead for LifeSync® — a native mobile app-focused service by Wells Fargo to assist a client base of 70 million customers, and growing, with financial goal budgeting, market research, portfolio management, and self-driven improvements in order to grow their financial goals with their money. • Responsible for an end-to-end hand-off process from managing styles, components, and branding assets in a fully independent and self-managed design system; prototyping high-fidelity concepts for research, critique, and iteration; delivering final pixel-perfect final specifications of screens, customer flows, and communicating in an Agile environment with our development partners. • Ensure all assets, specs, guidelines, and final deliverables meet business, compliance, risk management, and meet WCAG 2.2 accessibility guidelines. ### Senior Product Designer @ Wells Fargo Jan 2022 – Jan 2024 | San Francisco, California, United States Principal Contributor to the Design Systems team by vetting, consolidating, and publishing design components, specifications, style standards, and usage guidelines — through various toolkits in Sketch and Figma; office hour review sessions; video concept productions. Championing WCAG 2.2 application to all components, styles, and interactive behaviors. ### Product Designer @ Wells Fargo Jan 2020 – Jan 2022 | San Francisco Bay Area I am a very proud and happy employee of Wells Fargo. I would have never imagined finally working in finance when in my youth I was excited by learning from folks like my Grandfather how the workings of an economy and wise-spending can pay off. Today I may not be a math wiz or engineer; but my enjoyment for the economic world now meets my design career. My many successes so far include: • Championing the creation of a new native-mobile design system by extending and growing framework components, styles, and content libraries to enhance design articulation patterns, use-case evolutions, and micro-interaction improvements that furthered framework structure, communication, and quicken final design implementation delivery timelines. •Continued in developing and organizing numerous toolkits, standards, component libraries, and iconography by advancing delivery strategies, usage guidelines, and contextual examples that promoted and empowered individual designer implementations in visual design, interaction flows, and content strategy for numerous team partnerships. • I've designed numerous digital payment products that included web and early native-app explorations to further marketing relationships, enhance payment experiences, and enhance offerings that advanced the digital payment product availability. • I've acted as design lead for the Account Summary and Account Detail framework migration from the JQuery to React front and back-end framework resulting in a fully recreated end-user experience to be smoother, faster loading, and seamlessly transitional. • I proudly have contributed multiple accessibility pattern additions by opportunistically providing additional strategies and supplementary design enrichments that meet and exceeded the WCAG 2.1 guidelines resulting in a more inclusive end-user experience. ### Senior Visual Designer @ Wells Fargo Jan 2017 – Jan 2019 | San Francisco, California Relocated to San Francisco to continue a new contract and try life in a new city on an new coast. Principal work included principal designs on the Pay With Wells Fargo project, Wells Fargo Wallet, and Provisioning Cards for Digital Wallets. ### Freelance Creative Design, Photography, and more @ andrewthedesigner.com Jan 2014 – Present I am considering myself a creative designer specializing in web, interactive, and visual design. I have many talents outside of just design in photography, cosplay, and technical hobbyist challenges. My skills have greatly grown and wish to keep shooting upward. I have great attention to detail to my design work. Not just for for the skill merit, but because it is another form of Art and Science that I can blend together for my and others enjoyment. ### Lead Instructor of UX/UI @ UC Berkeley Extension Jan 2019 – Jan 2019 | San Francisco Bay Area Instructed part-time course in the fundamentals and practice of User Experience design. Demonstrated a user centered design process in the foundations of research, interaction design, visual design, and front-end development skills. ### UX Consultant @ Bank of America Jan 2017 – Jan 2017 | Charlotte, North Carolina Area Provided wireframes and low-fidelity concepts for the Research & Usability - Digital Design division. ### Senior User Experience Consultant @ The Remi Group (Remi) Jan 2017 – Jan 2017 | Charlotte, North Carolina Area Consulted for short term projects that included an internal business software and consumer-facing mobile application. Worked with key business partners and software team. Responsible for user research development, information architecture development, user story creation. Produced wireframing processes in low and high fidelity. ### UX | Visual Designer @ Wells Fargo Jan 2015 – Jan 2017 | Charlotte, North Carolina Area Determined and recommend the appropriate user-centered design methods, tools, deliverables, and milestones in order to design optimal solutions considering tablet, mobile, app, and desktop experiences. Methodology included the development of design concepts, presentations on creative execution, mock-ups, style guides, mood boards, technical specs and delivering assets for graphic-web interactions. Collaborated with program, product, studio and project managers to gather creative requirements and integrate business objectives with customer needs. Included component re-architecture of the quarterly release standards libraries creation; co-author of the Responsive Design Grid and components experience; and acted as lead designer in the Account Summary and Account Detail webpage to printout experiences. Principal experience architectures also include principal redesigns to the Bill Pay experience, Authenticated Session Icon Libraries, tool scripts, animation standardization, Baseline Team branding assets. and numerous web development pilots and prototypes. ### Graphics Coordinator / Technical Writer / UX Web Designer @ Affinia Jan 2011 – Jan 2014 | Gastonia, NC I was an all-in-one Designer, Producer, and more for the Technical Service division. I produced education materials, marketing promotions, bulletins, catalogs, 3D productions, illustrations, sales pieces, and more. These publications created included digital distribution, print, web, and video production solutions. I had great multi-brand standards for numerous companies and multi-lingual publishing experience with French, Spanish, and Mandarin-Chinese. I later was involved in many independent UX Design projects for the web development team. These included included low and high fidelity prototypes, visual design enhancements, research, and user-centered improvements. ### Staff Graphic Designer/ Photo Director @ Niner Media Jan 2009 – Jan 2011 For the Sanskrit Literary-Arts Magazine I acted as a Part-time Staff Graphic Designer and Photographic Director. I Designed page layouts, concept designs, photography, typographic elements, literature review. I addition I assisted in the office management for a total production of 2 issues over 2 years. With the University Times I acted as a Part-time Staff Photographer/ Writer. My photographic publishing included portraits, sports, and community events. I also wrote some articles that were included in Features, Opinions, and Arts & Entertainment. ### IT Assistant - Belk College of Business @ UNC Charlotte Jan 2007 – Jan 2011 I was an IT Assistant for the Belk College of Business for almost a year post-graduation. I was responsible for assisting faculty, staff, and instructors with their digital technology needs. From hardware and software troubleshooting to facility maintenance assistance; I was the first contact point for the college. I also assisted students, faculty, and staff with account and hardware services via phone, in person, or BMC Service Desk. My tasks including troubleshooting, network assistance, lab management, print services, account security assistance, hardware diagnostics, Lab and Faculty image management. ### Video Game Artist and Graphic Designer @ UNC Charlotte Jan 2008 – Jan 2010 For the Game Design and Development Program (GDDP) I acted as a Lead Artist. For academic independent study with the GDDP I helped make entertainment and educational software titles. My designed assets included logos, promotional media, textures, icons, typography, and numerous 2D/3D models. Going an extra mile I contributed included player experience design simulations, UI and UX Design, mechanic drafting Game Design Document drafting, and content management organization. One summer I was a full-time contract employee as a Production Designer for DASSIES Artificial Intelligence research project. My primary asset creations included textures, graphic signage, typography, logos, icon creation, and project management coordination. The title Alpha Morph is a fully published and playable title on the XBox Live Marketplace. ## Education ### BFA Studio Art in Graphic Design University of North Carolina at Charlotte ### Certificate in Web Development, Code Education, Ruby On Rails, HTML/CSS, Javascript, Tech Talent South ### American Sign Language (ASL) Central Piedmont Community College ## Contact & Social - LinkedIn: https://linkedin.com/in/arlichte - Portfolio: https://andrewthedesigner.com --- Source: https://flows.cv/andrewlichtenhancpacc JSON Resume: https://flows.cv/andrewlichtenhancpacc/resume.json Last updated: 2026-04-13