• Design Systems

• Personalization

• Marketing Super Agent

...and more!

Worked on a design team with 6 colleagues and dedicated to the Spend Optimization Pod that was focused on designing our Contracts module from 0 to 1. In the pod structure, I collaborated very closely with the Senior Product Manager, Engineering Manager, and Engineering team in an agile environment.

Facilitated brainstorming sessions in FigJam to rapidly ideate solutions and share our findings with stakeholders

Provided various levels of design fidelity to promote collaborative discussion across Product, Engineering, and Design throughout the entire development process

Partnered with User research to validate early stage assumptions and initial design solutions

Launched the MVP for Contracts in 3 months and continued to track feedback from internal and external users to inform future iterations

Partnering with 3 Platform Product Managers to define scope, prioritization, and strategy by means of visual brainstorming and user research in aspects such as multi-tenant deployment, configuration, and integrations

Providing rapid prototypes and testing them directly with customers and iterating based on research insights

Closely collaborating with fellow design team members to ensure consistency throughout components and design specifications

Facilitating research sessions to understand the needs and use cases for potential platform partners looking to configure their own instance of our product and presenting key findings to stakeholders to inform them on upcoming initiatives

Worked closely with product managers and the engineering team on a frequent basis to brainstorm and develop at a fast pace.

Conducted customer discovery interviews to understand their role,

pain points, and problems they want to solve.

Converted potential customers such as Microsoft and Keurig by creating high-quality prototypes of our web product to effectively communicate new ideas and user interface functions to improve customer-facing products.

Communicated with Customer Success and Engineering to recreate our customer delivery console and improve internal workflows.

Created the initial design system and principles to align all development efforts across multiple teams.