# Andrew (Wilbur) Wilbur

> Lead Designer @ Boeing | User Experience Design Practice Lead

Location: Seattle, Washington, United States
Profile: https://flows.cv/andrewwilburwilbur

Design leader building high-performing teams and scaling user-centered practices at Boeing Global Services Digital Strategy & Experience. Over 5 years, I’ve transformed how we approach parts, distribution, and supply chain experiences; not just through design execution, but by establishing design systems, mentoring designers, and embedding customer-centricity into our product strategy.

I lead cross-functional collaboration at the organizational level, bridging design, engineering, and business stakeholders to align on vision and drive measurable outcomes. My focus extends beyond shipping products to building design maturity: establishing processes, growing talent, and advocating for design’s strategic value in business decisions.

What I bring to design leadership:
	•	Building and scaling design teams with clear career paths and mentorship frameworks
	•	Translating business objectives into design strategies that deliver retention and satisfaction gains
	•	Championing design operations and systems that increase team velocity and consistency
	•	Driving organizational change through design thinking and user research advocacy

Currently elevating Boeing’s digital customer experiences while developing the next generation of design leaders.

## Work Experience
### Design Practice Lead @ Boeing
Jan 2025 – Present | Seattle, Washington, United States
Boeing Global Services (BGS) Digital Strategy & Experience Team

### Lead Designer @ Boeing
Jan 2022 – Present
Product Design Lead – Boeing Global Services / eCommerce

### Senior Product Designer @ Boeing
Jan 2020 – Jan 2022
Boeing Global Services (BGS)

### Senior Product Designer @ Boeing
Jan 2019 – Jan 2020 | Digital Transformation Environment (DTE)

### Senior UX Designer @ SAP Concur
Jan 2018 – Jan 2019

### UX Designer @ SAP Concur
Jan 2016 – Jan 2018 | Greater Seattle Area

### UX Designer @ Design Freelance / Contract
Jan 2015 – Jan 2016 | Seattle
UX Designer

### Interaction Designer @ SMITH
Jan 2014 – Jan 2015

### Designer @ Microsoft
Jan 2014 – Jan 2014 | Xbox- SmartGlass

### Designer @ Design Freelance / Contract
Jan 2013 – Jan 2014

### Designer @ Artefact
Jan 2013 – Jan 2013


## Education
### Associate of Arts and Sciences - AAS in Graphic Design
Seattle Central College
Jan 2010 – Jan 2013

### Liberal Arts and Sciences/Liberal Studies
University of Montana
Jan 1998 – Jan 2002

### International Relations and Affairs
University of Tampere 1925-2018
Jan 2001 – Jan 2001


## Contact & Social
- LinkedIn: https://linkedin.com/in/andrewwilbur
- Portfolio: https://wilburwork.com

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Source: https://flows.cv/andrewwilburwilbur
JSON Resume: https://flows.cv/andrewwilburwilbur/resume.json
Last updated: 2026-03-30