• Co-managed $20M capital budget, optimizing resource allocation.

• Migrated tracking from spreadsheets to Aha!, increasing efficiency and transparency.

• Partnered with cross-functional teams to shape product strategies, improving outcomes.

• Pioneered integration of AI agents into product design/delivery, driving operational excellence.

• Transformed design/product operations to improve healthcare subscriber experience.

• Streamlined workflows using Aha!, Workfront, and Figma, boosting team productivity.

• Maintained project budgets, preventing scope creep and ensuring high-quality delivery.

• Managed creative projects for 15+ agencies, consistently meeting deadlines.

• Delivered digital/print campaigns for HP and Poly, increasing brand visibility.

• Built client relationships through strategic communication, generating repeat business.

• Expanded services and executed marketing strategies, winning new business and growing revenue.

• Built a high-functioning content production and design studio from scratch in 90 days.

• Directed 25-member creative team producing content for 1M+ students.

• Delivered large-scale assets (images, videos, eBooks) supporting curriculum initiatives.

• Reduced turnaround times by streamlining production workflows.

• Boosted content efficiency 40% via proprietary authoring and asset management tools.

• Led wireframing/prototyping to improve learner experience design.

• Designed digital/print deliverables for multiple agencies, exceeding client expectations.

• Managed multiple projects simultaneously with on-time delivery.

• Built style guides for First Databank, improving design execution alignment.

• Designed presentations enhancing stakeholder communication and outcomes.