# Andy Brown

> Product and Design Program Manager @ UnitedHealthcare | Enhancing User Experience, Optimizing Workflows

Location: Berkeley, California, United States
Profile: https://flows.cv/andybrown

Design program and product management leader with 15+ years of experience driving design operations, workflow optimization, and cross-functional collaboration. Proven record of scaling creative operations, aligning design with product strategy, and delivering measurable business outcomes. Passionate about building systems that empower design teams to work smarter and more impactfully.

Core strengths: Design Operations • Product Management • Workflow Optimization • Program Management • Creative Leadership • Cross-Functional Collaboration • Agile Delivery

## Work Experience
### Product Program Manager @ UnitedHealthcare
Jan 2023 – Present | San Francisco Bay Area
•	Co-managed $20M capital budget, optimizing resource allocation.
•	Migrated tracking from spreadsheets to Aha!, increasing efficiency and transparency.
•	Partnered with cross-functional teams to shape product strategies, improving outcomes.
•	Pioneered integration of AI agents into product design/delivery, driving operational excellence.

### Design Program Manager @ UnitedHealthcare
Jan 2022 – Jan 2023 | San Francisco Bay Area
•	Transformed design/product operations to improve healthcare subscriber experience.
•	Streamlined workflows using Aha!, Workfront, and Figma, boosting team productivity.
•	Maintained project budgets, preventing scope creep and ensuring high-quality delivery.

### Production and Design Consultant @ Unknown
Jan 2019 – Jan 2022 | San Francisco Bay Area
•	Managed creative projects for 15+ agencies, consistently meeting deadlines.
•	Delivered digital/print campaigns for HP and Poly, increasing brand visibility.
•	Built client relationships through strategic communication, generating repeat business.
•	Expanded services and executed marketing strategies, winning new business and growing revenue.

### Digital Design Manager @ Pearson
Jan 2012 – Jan 2019 | San Francisco Bay Area
•	Built a high-functioning content production and design studio from scratch in 90 days.
•	Directed 25-member creative team producing content for 1M+ students.
•	Delivered large-scale assets (images, videos, eBooks) supporting curriculum initiatives.
•	Reduced turnaround times by streamlining production workflows.
•	Boosted content efficiency 40% via proprietary authoring and asset management tools.
•	Led wireframing/prototyping to improve learner experience design.

### Production and Design Consultant @ San Francisco Advertising and Marketing Industry
Jan 2011 – Jan 2012 | San Francisco Bay Area
•	Designed digital/print deliverables for multiple agencies, exceeding client expectations.
•	Managed multiple projects simultaneously with on-time delivery.
•	Built style guides for First Databank, improving design execution alignment.
•	Designed presentations enhancing stakeholder communication and outcomes.

### Director of Operations @ WDFA Marketing
Jan 2009 – Jan 2011
•	Redefined operational standards, increasing production output.
•	Broke down silos between departments, reducing turnaround times by 20%.
•	Rebuilt client portal, reducing content errors and improving UX.
•	Introduced issue tracking system, eliminating client backlog in 3 months.
•	Contributed to Inc. 500 recognition as “Fastest Growing Agency” in 2010.

### Studio Manager @ Grey San Francisco
Jan 2006 – Jan 2009
•	Created agency-wide digital asset management system, improving efficiency by 30%.
•	Managed 6 studio artists, delivering consistent, high-quality work.
•	Collaborated in daily cross-functional meetings to resolve production issues.
•	Recognized as “Rookie of the Year” for improving team productivity.

### Art Director @ Overstreet Associates
Jan 2001 – Jan 2006 | San Francisco Bay Area
•	Designed print media for clients, including Hyatt and Comcast, increasing visibility.
•	Implemented online work order system, boosting efficiency by 30%.
•	Created marketing solutions that drove client portfolio growth.
•	Developed creative sales tools, securing new business contracts.


## Education
### Bachelor of Fine Arts in Painting and Drawing
School of the Art Institute of Chicago


## Contact & Social
- LinkedIn: https://linkedin.com/in/apbrown

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Source: https://flows.cv/andybrown
JSON Resume: https://flows.cv/andybrown/resume.json
Last updated: 2026-04-13