# Angel A.

> Product Manager | Technical Background in Software Engineering | APIs, Agile Delivery, Stakeholder Management, Data-Driven Product Decisions

Location: United States, United States
Profile: https://flows.cv/angela1

## Work Experience
### Technical Product Manager @ JPMorgan Chase & Co.
Jan 2024 – Present

### ESTE Engineer @ JPMorgan Chase & Co.
Jan 2021 – Present

### Technical Product Consultant @ Unknown
Jan 2018 – Jan 2025
• Owned end-to-end product life-cycle for public-facing web platform serving 500+ weekly users; defined and actively monitored KPIs (bounce rate, page-load time, form completion rate, inquiry volume) using Google Analytics and custom SQL queries against the backend database.

• Ran continuous experimentation cycle: conducted usability audits and user interviews, translated insights into prioritized backlog, shipped responsive redesigns and performance optimizations which increased page speed 20%, cut bounce rate 33%, and grew weekly inquiries 18%.

• Collaborated with stakeholders to define website goals, delivering a front-end overhaul that increased client satisfaction by 25%.

• Partnered with owners to set product strategy and road-map; delivered three major releases, each with clear success metrics, stakeholder sign-off, and post-launch analysis to inform the next cycle.

• Designed and shipped an internal AI-powered training video library + interactive on-boarding tool, eliminating 90% of repeated support questions and cutting new-hire ramp time in half.

• Facilitated stakeholder workshops to gather requirements and define success metrics, leading to three major releases that exceeded inquiry volume goals by 18%.

### Product Manager Apprentice @ Thinkful
Jan 2019 – Jan 2020 | Greater Philadelphia Area
• Partnered with senior product engineer to scope, prioritize, and ship mobile-first apps; owned user stories and drove bi-weekly Agile iterations with rapid user feedback validation.

• Acted as associate product owner for three full-stack applications; defined features, wrote/refined user stories, prioritized backlogs, and coordinated junior engineers to develop and deliver on-time MVPs.

• Conducted competitive analysis and user persona development to inform app features, ensuring alignment with market needs during bi-weekly sprints.

### Web Developer @ Rider University
Jan 2019 – Jan 2019
Designed and shipped custom Canvas dashboards for professors; gathered faculty feedback, rapidly prototyped HTML/CSS enhancements, and collaborated with IT to deploy features that simplified course setup and reduced average content-update time.

Independently learned JavaScript and Liquid templating to extend Canvas functionality beyond out-of-the-box capabilities; built reusable modules for announcements, grade calculators, and embedded resources that were adopted university-wide and sparked my passion for solving real user problems through code. Ultimately, this drove my decision to further explore a career in technology.


## Education
### Bachelor's Degree
Rider University
Jan 2014 – Jan 2018


## Contact & Social
- LinkedIn: https://linkedin.com/in/angel-alicea-iii
- Website: https://angel-pm-portfolio.vercel.app/
- GitHub: https://github.com/aliceaa396

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Source: https://flows.cv/angela1
JSON Resume: https://flows.cv/angela1/resume.json
Last updated: 2026-03-23