Leading teams; helping both people and products work better.
Management experience: Org design, operations, culture building, team building, leadership development, career coaching, recruiting and retention, offsite planning, comms strategy, talent planning and recruiting, product roadmap planning
UX Design /...
Making Facebook and Messenger the safest and most trustworthy experiences they can be, via AI optimizations, product, design and content, in the integrity space.
Shaping generative AI / LLM experiences and features across the Meta family of apps, from Instagram to WhatsApp to Facebook to Messenger, and in wearables and beyond.
Our team creates the central AI systems that then span the company, from Llama open-source developer tools to creating the foundations for transparency, language model enhancements and more.
Led content design product work and content team for every app across DoorDash: for restaurants and other merchants; for the Dasher community of delivery providers; and for the consumer-facing app that powers the largest food delivery app in North America.
Leading teams; helping both people and products work better.
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Created and influenced product strategy for Facebook Reels, Stories and Feed
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Managed teams across 22+ content designers, centered around bringing people together through everyday sharing and messaging. Formed and led team-building programs, events, offsites, roadmapping, planning, workshops and sprints for teams. Efforts consistently led to improved morale, retention, hiring and product and design cohesion
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Played product lead role in developing design and product approaches for the most highly used UI in the world, including consumption experiences, creation and feedback improvements, naming, branding and terms strategies, and guiding team members in alignment and execution across the company's family of apps
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Worked with executives to build product strategies, launch approaches, influence team culture and processes, plan for roadmapping and develop internal and external comms
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Developed processes, communications strategies, organizational improvements and talent strategies for design orgs
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Drove cross-functional initiatives and guidance for recruiting, hiring and talent retention programs across design and tech teams
Deciding which words to use, and why, for 2 billion+ users across the world.
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Supported multiple product teams across News Feed with content strategy consultation, UX writing and strategic user experience guidance for products across mobile app and www platforms, including Android and iOS
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Collaborated with cross-functional and technical teams to create a cohesive, empathetic content strategy for every product experience and interface
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Interfaced with engineers, product managers, designers, marketers and researchers, with consideration to accessibility, localization and sound design
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Designed and wrote content for product experiences including conversational design, chatbot features, commenting flows, user journeys, style guides, taxonomy, content frameworks, voice tech products, new user onboarding, machine learning, conversational design, artificial intelligence, AI, genAI, and natural language processing
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Product focus included consumer apps, emerging markets, public figure and business usage, video chat platforms, algorithm-derived language, and fighting false news and misinformation through well-designed content and user experiences across News Feed
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Key project work included developing suggested reply content via machine learning; shaping improved guidance for backend AI labeling for human reviewers and ranking algorithms; scaling standards for product and design across apps and surfaces; and developing product strategies around privacy flows, regulatory responses, integrity improvements, frameworks for updates and other high-level testing approaches
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Facilitated onboarding content strategy courses for new joiners; mentor and manage interns and contract workers
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Helmed diversity and inclusion efforts across the design group
