• Developing and maintaining a title querying orchestration platform powering 75%+ of Prime Video storefront carousels, enhancing content discovery for millions of customers globally

• Building and optimizing Tier-1 search query services supporting multiple product lines

• Implementing automated solutions for storefront curation to deliver personalized content recommendations and culturally relevant experiences

• Engineering data-driven systems to surface trending content based on customer preferences and seasonal events

• Architected and implemented an AI-driven partner support agent leveraging MCP servers and AWS Lambda, enabling scalable serverless query handling and reducing partner-related on-call tickets by 55%

• Designing and developing a comprehensive database system to manage employee certifications and professional licenses.

• Implementing automated alert mechanisms at 6-month, 3-month,1-month,and after expiration thresholds before certification expirations.

• Creating a user-friendly interface with role-based access for seamless data input and management by various teams.

• Developed dynamic generation of detailed reports to provide insights into certification statuses across the organization in various categories.

• Collaborating with stakeholders to align the solution with business requirements while ensuring data integrity and security.

• Developing and delivering persuasive pitch decks for client presentations, showcasing the value and unique features of our product offerings.

• Collaborating with marketing teams to create targeted campaigns, product positioning, and promotional strategies tailored to client needs and market trends.

• Conducting comprehensive market research to identify opportunities for innovation and differentiation within the industry.

• Ensuring all product and marketing documentation complies with U.S. regulatory standards and maintains a professional, client-focused approach.

• Designing and developing a comprehensive database system to manage employee certifications and professional licenses.

• Implementing automated alert mechanisms at 6-month, 3-month,1-month,and after expiration thresholds before certification expirations.

• Creating a user-friendly interface with role-based access for seamless data input and management by various teams.

• Developed dynamic generation of detailed reports to provide insights into certification statuses across the organization in various categories.

• Collaborating with stakeholders to align the solution with business requirements while ensuring data integrity and security.

• Greet students and visitors and direct them to their destination. Direct deliveries to the recipient and/or contact the recipient.

• Assist with monitoring student area(s) to make sure University protocols are being adhered to.

• Assist AP with minor administrative tasks.