Rebuilt a 4.2M-user LegalTech platform from a no-code system to a modern React + Node.js (Hono, TypeScript, AWS) architecture, delivering the platform end to end as part of a small, cross-functional team.
Built and owned secure authentication and account management flows, including role-based access control using Clerk and token-based auth via AWS API Gateway.
Led the checkout and payments experience, integrating Stripe to support discounts, webhook-driven fulfillment, and partner purchases.
Owned the partner attorney purchase flow, driving ~10% customer adoption and directly contributing to increased platform revenue.
Built the core questionnaire engine, dynamically adapting questions based on user intent, responses, and state laws to enable personalized agreement generation.
Implemented transactional and lifecycle email systems using Postmark and Kit, supporting key user and product workflows.
Contributed to database schema design and performance improvements, and shipped customer-driven fixes that reduced support requests by ~95% within the first month after launch.