# Anna Arsenault > Senior Product Designer | Driving Engagement & Equity in Education Through Scalable Design Systems Location: San Francisco Bay Area, United States Profile: https://flows.cv/annaarsenault I’m a Senior Product Designer focused on building scalable, multi-role product systems that bring clarity to complex workflows. At Student Success Agency, I worked on UX design and architecture for a national mentoring platform serving 150,000+ students and over 2.5 million minutes of engagement during the 2024–2025 school year alone. The platform partners with 20+ district and GEAR UP programs nationwide and is associated with up to a 20% increase in high school graduation rates among mentored students. I specialize in translating ambiguity into structured product architecture by defining lifecycle logic, permissions models, and cross-surface interactions that create predictable, scalable experiences across students, mentors, educators, and administrators. My work sits at the intersection of systems thinking, platform design, and product strategy — focused on long-term coherence and measurable impact. ## Work Experience ### Senior Product Designer @ Student Success Agency Jan 2022 – Present | San Francisco Bay Area I lead product design at Student Success Agency, where I design tools that help students stay engaged, supported, and on track. My work spans core systems like student planning, mentoring workflows, opportunities, and goal tracking—used by thousands of students and educators across the country. I work closely with engineers, program managers, and frontline staff to bring structure to complex educational needs, and turn them into clear, effective design. Recent projects include: – Designing a flexible Plans + Milestones system to track student goals over time – Building an Opportunities engine that connects students to scholarships, jobs, and events – Creating a Wins system to celebrate student progress and success – Developing an Agent Hub to help mentors prioritize, personalize, and take action – Supporting launch of Goals & Initiatives tracking for program managers ### Visual Designer @ BrightBytes Jan 2017 – Jan 2022 | San Francisco Bay Area Involved in the user experience process including gathering information, asking questions, developing personas, walk through wireframes, develop high-fidelity mock ups, and prototype the flows. Working more independently and creating deliverables for the larger team. ### Junior Visual Designer @ BrightBytes Jan 2015 – Jan 2017 | San Francisco, California, United States Designed beautiful visuals that convey complex information in engaging and clear ways, maintaining the BB brand in all deliverables. Created icons, infographics, print layouts and illustrations for product and marketing collateral. Worked quickly in an iterative process, juggling multiple deliverables. ### Graphic Designer @ BrightBytes Jan 2014 – Jan 2015 | San Francisco, California, United States I was brought on board to maintain the Brightbytes brand for marketing materials, slide decks, some user interfaces, and more. ### Graphic Designer @ Freelancer Jan 2009 – Jan 2012 Clients Include: CREW SF, Milvali Salon & Cosmetics; Jinza Jin Couture Bridal; UBM Techweb; Fuente de Vida; Real One Investments; A Brown Soun, Inc ### Graphic Designer @ San Francisco State University Jan 2012 – Jan 2012 Working with a team expanding on collateral and identity for Student Life. ### Marketing Intern @ Page & Turnbull Jan 2011 – Jan 2011 Working with the Marketing team on various tasks. ## Education ### Bachelor of Science (B.S.) in Visual Communications San Francisco State University Jan 2009 – Jan 2012 ### General Education College of Marin Jan 2006 – Jan 2008 ### Tamalpais High School Jan 2002 – Jan 2006 ## Contact & Social - LinkedIn: https://linkedin.com/in/annakarsenault - Portfolio: https://www.defragmybrain.com --- Source: https://flows.cv/annaarsenault JSON Resume: https://flows.cv/annaarsenault/resume.json Last updated: 2026-03-25