Volunteering as lead UI/UX designer to create a customized CRM system for managing children's education and empowerment programs in rural Uganda. Collaborating with a distributed team of developers and designers to build intuitive tools that help staff efficiently track program participants and outcomes, supporting the foundation's mission to serve vulnerable children in rural communities.

Led design system and UI modernization initiatives for Jaspersoft web applications after TIBCO and Citrix merged to form Cloud Software Group. Partnered with development teams to replace legacy components with a custom Material UI library and redesigned core workflows to improve usability. Modernized interfaces through CSS enhancements and accessibility improvements, reducing user frustration and mitigating sales risks from outdated UI complaints.

Drove design strategy and execution for JasperReports Server web application after Jaspersoft's acquisition by TIBCO. Built a shared component library for cross-product design consistency, collaborated with developers to overhaul CSS architecture for better maintainability, and implemented WCAG AA accessibility improvements that expanded our customer base. Established a customer interview practice to uncover critical user needs, directly influencing the product roadmap and driving strategic improvements.

Joined this business intelligence startup as the sole UX designer for JasperReports Server web application. Designed and built application interfaces with HTML and CSS while taking ownership of UI bug tracking and resolution, enabling developers to focus on core functionality. Improved project planning clarity by establishing product requirements with stakeholders and creating detailed UI specifications for engineering and QA teams.

Designed, built, and maintained websites for authors, filmmakers, athletes, and small businesses.